Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2343 Reviews
Traveller ReviewsRanked #118 of 568 hotels in Madrid
Traveller Rating
Excellent
1278
Very Good
795
Average
179
Poor
58
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
barbarabF6237VY said...
We would recommend!
Travelled on 04/2026
We were looking for a hotel close to the Atocha train station and we were so happy we chose this hotel. We arrived mid morning and the staff was most gracious. We were able to store our luggage until our room was ready. The room was very comfortable, clean and extremely quiet. We decided to purchase the breakfast when we booked our room and we were very impressed with the offering. All of the staff both at rec...
Read more
suepM6105TG said...
Great hotel
Travelled on 03/2026
Great location, very clean, comfortable bed and friendly and helpful reception staff. We did not eat in the hotel but everything else was perfect....
Dierregi said...
Dismal Disappointing Experience
Travelled on 01/2026
The hotel is well located, close to the Prado, but unfortunately that is its main redeeming feature.
Due to a last-minute misunderstanding, my booking was cancelled shortly before arrival and later reinstated at check-in, resulting - coincidentally? - in a grim ground-floor room facing a dark internal courtyard. The room was tiny, poorly lit, noisy, and not remotely worth the price. The bathroom had stained tiles,...
Read more
Theresa J said...
Beautiful hotel, great staff, great location
Travelled on 12/2025
Amazing hotel. Perfect location. Staff are wonderful. The hotel is beautifully presented and we could not fault it - thank you....
leila j said...
kool spot
Travelled on 10/2025
We loved this cozy hotel in Madrid! The room was warm, comfortable, and beautifully kept. Perfect location and incredibly friendly staff....