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Reviews
Tripadvisor Traveller RatingBased on 2336 Reviews
Traveller ReviewsRanked #119 of 559 hotels in Madrid
Traveller Rating
Excellent
1272
Very Good
795
Average
178
Poor
58
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Dierregi said...
Dismal Disappointing Experience
Travelled on 01/2026
The hotel is well located, close to the Prado, but unfortunately that is its main redeeming feature.
Due to a last-minute misunderstanding, my booking was cancelled shortly before arrival and later reinstated at check-in, resulting - coincidentally? - in a grim ground-floor room facing a dark internal courtyard. The room was tiny, poorly lit, noisy, and not remotely worth the price. The bathroom had stained tiles,...
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Theresa J said...
Beautiful hotel, great staff, great location
Travelled on 12/2025
Amazing hotel. Perfect location. Staff are wonderful. The hotel is beautifully presented and we could not fault it - thank you....
leila j said...
kool spot
Travelled on 10/2025
We loved this cozy hotel in Madrid! The room was warm, comfortable, and beautifully kept. Perfect location and incredibly friendly staff....
LynnVelez_Malaga said...
I always feel comfortable in a Catalonia hotel
Travelled on 11/2025
On this visit, I stayed for only one night as I'd travelled from Málaga to attend a miniatures fair in the city. I was checked in by Alejandro wo gave me a friendly welcome and upgraded my room. I used my Travel Cash from the Catalonia Rewards Scheme to reduce my bill, very useful. My room overlooked the quiet street at the rear of the hotel, and had two sets of french doors which opened onto small balconies. It ...
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primavera911 said...
Catalonia Hotels, they definitely deserve all their stars.
Travelled on 11/2025
This is an excellent place to stay for a short stay in Madrid, from the location, comfort, staff, breakfast, cleanliness and facilities. I highly recommend this chain of hotels...