Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 603 Reviews
Traveller ReviewsRanked #135 of 555 hotels in Madrid
Traveller Rating
Excellent
253
Very Good
231
Average
81
Poor
19
Terrible
19
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
X3270XIrobertc said...
Catalonia staff sets the standard for competence and professionalism in the hospitality sector. Top notch!
Travelled on 11/2025
El Retiro Madrid is the second Catalonia hotel in which weve stayed. The hotel staff and services far exceeded our expectations. In our experience, Catalonia offers superior value for the accommodations. The multi-lingual front desk staff was incredibly patient and helpful with local recommendations. In particular, Monica helped me considerably with my very broken Spanish. Although I wasnt mocked, I felt like she ...
Read more
Margaret B said...
A delightful experience
Travelled on 09/2025
This was a delightful experience . Such very pleasant receptionists - helpful with luggage and registering , and even the offer of a welcoming drink. The location suited us well. The atmosphere was most welcoming. The rooms comfortable and well equipped with tea and coffee as well as a mini bar. The breakfast the best we have had out of many hotels elsewhere in Spain - with the choice on offer particularly of c...
Read more
puffinsandpaisley said...
I highly recommend!!
Travelled on 05/2025
I would highly recommend this hotel. Located in the city of Madrid, it is easily accessible to the city. Subway station is very close and a grocery is directly across the street. (Always helpful) I gave it 4 stars because the rooms need a little update, but the staff more than make up for any minor updates that need to happen. Most speak English quite well and everyone that we encountered were kind, patient and ...
Read more
alvin f said...
Definitely we will stay in this Hotel again.
Travelled on 04/2025
We have an excellent stay in this hotel. The staff are extra friendly and accomodating, the breakfast are delicious, great and many choices of foods.It is close to the metro 1 which direct to the tourist district. They allowed us to check in early....
melis s said...
Really nice experience
Travelled on 04/2025
The hotel is really nice, clean and accessible, all the employees are so nice and helpful. Its really easy to access to the city center. I came here for 2 times and i wont hesitate to come back, i recommend to everyone and thank you for your welcome....