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Reviews
Tripadvisor Traveller RatingBased on 1164 Reviews
Traveller ReviewsRanked #169 of 563 hotels in Madrid
Traveller Rating
Excellent
420
Very Good
501
Average
158
Poor
54
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
marcelosW598BB said...
Pleasant hotel in a superb location
Travelled on 02/2026
The location is superb, right in the heart of Salamanca, one of the most walkable, ritziest neighborhoods in Miami. The in-person check in is great, the staff is super friendly. The online check-in is a nightmare. The rooms themselves are tiny tiny, with hardly any space to move around and over-priced because of that. Everything in the hotel is tiny: the lift is tiny, and monopolized by the cleaning staff a lot of th...
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GrandTour06979667285 said...
Nice hotel in central location.
Travelled on 11/2025
Room was small but nice. Very comfy bed. Staff were friendly and helpful. Great location for metro and Movistar arena. My only complaint is that in the morning around 8am, the cleaning outside my room was very noisy. I would stay here again....
Precocious said...
Best Hotel in Madrid in a prime location
Travelled on 10/2025
Love this hotel and its central location. The Staff very helpful and efficient. I really enjoyed the breakfast buffet daily. Very nice, delicious options. Our room rate included breakfast. We can walk to pretty much anywhere from here. It's in the nice upscale Salamanca District of Madrid and the metro station is just outside the Hotel. We stayed 3 nights. Appreciate the help from the staff, Javier, Roberto and Juan ...
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Helen M said...
Fantastic stay in Madrid
Travelled on 10/2024
Great location. Very handy for the metro, buses and only a few minutes from the Retiro park. Lots of shops and cafes near by. Very friendly and welcoming staff. Very clean hotel. Kettle and coffee machine as well as a fridge in the room. Great choice at breakfast...
Veronika_ha said...
Good experience
Travelled on 11/2024
Perfect service, clean hotel nice staff - very helpful and friendly. Modern clean hotel. For sure Ill come again. Girls at the reception very nice and service at bar also. Also hotel recently renovated - I had very good room but I was upgraded....