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Reviews
Tripadvisor Traveller RatingBased on 545 Reviews
Traveller ReviewsRanked #165 of 516 hotels in Madrid
Traveller Rating
Excellent
286
Very Good
149
Average
59
Poor
22
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
natalia r said...
Outdated hotel
Travelled on 04/2024
Outdated hotel, not worth the price, dont believe in the pictures, the location is great but the room is very basic, definitely not a 4 star hotel. My room is looking at a parking lot, lighting is horrible, and in general the building is old. It llooks like they tried to clean it up a bit but it was poorly executed, terrible finishes, and no maintenance. I must say the bathroom is large and comfortable. The Receptio...
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Terry D said...
Spain vacation part 1
Travelled on 03/2024
Everything was satisfactory and price was reasonable, friendly staff, good location however, when we tried to book a future date for the next month (April) the price per night was more than double at $400 Euros per. Nice boutique hotel, but not that nice. ...
Edolo G said...
Madrid hotel
Travelled on 02/2024
Very very very good hospitality from checking in with dario and enrique at reception desk. Rooms are spacy and comfortable, I think very good quality / price. I recommend this hotel also for very good position. I still have to try breakfast and curious to check this out tomorrow morning...
Freedom39451289668 said...
Incompetent Service
Travelled on 02/2024
Front desk is terrible. For an international hotel, how can you not understand basic English? We asked *everyday* to ensure a van could be booked for our big group. Concierge very flippant, always saying sure sure. On the day of our flight, we were booked two small taxis. Our luggage did not fit! No apologies from the front desk or even the effort to assist us.
The manager is also very unfriendly. Buffet is cheap an...
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BlairMcDavitt said...
A perfect hotel in an ideal location to discover Madrid
Travelled on 01/2024
We'd never been to Madrid before so used Trip Advisor to find a hotel and how lucky were we to find this one! We splashed out (pardon the pun) on a room with a private terrace with hot tub and we were not disappointed. We were only there 4 nights but it was so comfortable and relaxing that we felt like we had been away for a fortnight. The room was spotless and had everything we needed, and the hot tub was perfect fo...
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