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Reviews
Tripadvisor Traveller RatingBased on 1692 Reviews
Traveller ReviewsRanked #63 of 571 hotels in Madrid
Traveller Rating
Excellent
1008
Very Good
546
Average
87
Poor
31
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Minna J said...
An excellent hotel in the city center
Travelled on 05/2026
An excellent hotel located in the heart of the city. Quiet, very comfortable rooms. Daily maitenance and cleaning made our stay very enjoyable. Friendly and helpful staff, good breakfast and relaxed atmosphere....
BrissyGirl00 said...
Great location
Travelled on 05/2026
I stayed here for 5nights. The room was a good size for a standard room. Plenty of hot water and space in the bathroom for toiletries. We enjoyed a welcome drink on the first night. The only negative was a lack of gluten free options on the bar menu. The waiter was unsure what was gluten free. There was a gluten free station at the breakfast buffet and they would heat gluten free rolls if you requested it. The hotel ...
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Escape824536 said...
Wonderful stay in May
Travelled on 05/2026
My wife and I stayed at Catalonia Plaza Mayor from May 19 to May 25 and it exceeded all expectations. Cezar at the front desk made sure our room availability was sped up as we got to the hotel at 10 am with jet lag. He made sure our checked bags were in our room when we entered, and went out of his way to get us an extra chair and towels. Breakfasts were excellent, the room cleaning immaculate, and the property in p...
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Siva K said...
Amazing hotel at a 5 star location!
Travelled on 04/2026
This hotel really nails it on all fronts. Service, cleanliness, quality, location, spacious, beautifully appointed rooms, and bathrooms. Excellent water pressure. All the amenities one would need as a tourist, like a gym, an on-site bar, and breakfast. I did not try the breakfast because the nearby options were simply amazing. I usually don't call out a specific person in my reviews, but Juan at the front desk - he i...
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YangT250 said...
Excellent location, helpful staff
Travelled on 03/2026
It is hard to beat this hotels combination of very central location, nice rooms, and very helpful staff. The gentlemen at the front desk were very helpful during our check-in, and made excellent recommendations and reservation for our dinners. This hotel is definitely a good value....