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Reviews
Tripadvisor Traveller RatingBased on 1368 Reviews
Traveller ReviewsRanked #48 of 568 hotels in Madrid
Traveller Rating
Excellent
854
Very Good
400
Average
72
Poor
25
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kzogger said...
Clean & Good Location
Travelled on 04/2026
We found the hotel to be in a good location - easy walking distance to most attractions (very close to the Plaza Mayor). Our room was clean and the people at the front desk were friendly. The breakfast buffet was pretty good - yummy cheese and amazingly good bread, tortillas were pretty good (and they had a huge container of Nutella with a pump dispenser). I would have preferred a room with a balcony, though, like th...
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Brian R said...
We would happily stay there again
Travelled on 04/2026
Our Superior Room was spacious and comfortable with good A/C and a good-sized bathroom and shower. The room was surprisingly quiet at night, given the great location. The staff was friendly and helpful. The breakfast was very good and the setting pleasant....
GarryUK said...
Perfect from beginning to end.
Travelled on 04/2026
Wonderful stay. Everything was perfect. Great location just a few minutes walk from Plaza Major. Lots of shops, cafes and restaurants nearby and a couple of minutes walk from a metro stop. We had a suite and it was superb. Spacious, quiet, comfortable with a large bathroom and large walk in shower. There was plenty of storage space and complimentary tea and coffee. We also got a platter of fresh fruit on the evening ...
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Sherpa25695237614 said...
Best hotel experience ever
Travelled on 03/2026
Beautiful hotel, excellent staff and excellent breakfast buffet.
Allessandro at front desk was incredible....
Shawn A said...
Breakfast review.
Travelled on 03/2026
Breakfast was wonderful. Natà lia was very friendly and helpful. So many breakfast choices. Bread was delicious....