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Reviews
Tripadvisor Traveller RatingBased on 279 Reviews
Traveller ReviewsRanked #247 of 568 hotels in Madrid
Traveller Rating
Excellent
129
Very Good
91
Average
21
Poor
13
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
panos h said...
An decent & value for money choice
Travelled on 02/2026
7' from a metro station.
Very comfortable.
Cozy either a bit of modernism.
Value for money.
Very clean.
On the 4th floor some cars noise was slightly heard.
Very good breakfast....
Aberdane said...
Just so so
Travelled on 01/2026
This is an okay hotel for a night, but nothing more. There are too many things that could be improved, for it to be more than 3 out of 5. For instance:
Double room is two single beds pushed together, meaning they slide apart during the night.
One of the coffee mugs in my room wasn't totally clean.
The room is scoffed and dinged, and could do with a refurbishment.
The TV's "chrome cast" didn't work.
The Cæsar Salad ...
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jrcheverepr said...
Madrid Before Xmas
Travelled on 12/2025
Great hotel, good service in Bar and Restaurant and breakfast. Staff was great easy to access and very helpful with request for taxis and places to visits....
jacques c said...
Terrible service
Travelled on 11/2025
Unfortunately, our stay at Hotel Elba Madrid was extremely disappointing. The attitude of the staff was unacceptable unhelpful and, at times, even rude, which created a very negative impression from the start.
The rooms were cold, and the heating system did not work properly throughout our stay. Even though we reported it, no effective solution was provided.
Additionally, there was no room cleaning service, somet...
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Kellie P said...
Family holiday
Travelled on 10/2025
Lovely hotel , food was really good , reasonably priced. Best WiFi Ive ever had. Staff were very helpful, loads of restaurants near by...