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Reviews
Tripadvisor Traveller RatingBased on 3108 Reviews
Traveller ReviewsRanked #212 of 571 hotels in Madrid
Traveller Rating
Excellent
1105
Very Good
1203
Average
496
Poor
182
Terrible
122
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
helenals2015 said...
Not my recommendation
Travelled on 06/2026
The positive aspect was the view, which was beautiful. Unfortunately, the food was quite bland and lacked flavor. The service was poor, the atmosphere was not very inviting, and the overall experience felt disorganized and inefficient....
soundlite1 said...
Fairly good hotel in the middle of Madrid
Travelled on 05/2026
Stayed on the hotel from 9th to 13th May. The location is perfect at least for our mini holiday. In walking distance to the Royal Castle and all the pedestian streets in the middle of the city. There are lots of restaurants very close to the hotel with very good food.
We got a good spacious room on the 4th floor with view to Grand Via. We didn't have any noise from the street and we slept fairly well on the king si...
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pbchurchy said...
View Madrid
Travelled on 05/2026
Fantastic hotel in heart of town .. excellent roof top bar and views of the city .. can enjoy a range if snacks to meals enjoying the ambiance and city sunsets...
_sanyula said...
Rooftop sunset cocktails
Travelled on 04/2026
Rooftop sunset cocktails at La Terraza...
adhusny said...
Nice Hotel with a good Location
Travelled on 01/2026
Stayed in this Hotel 4 Nights during the new year eve 2026, the location of the hotel is Perfect (east, west, south) walking distance to all the attraction, right in the middle of Gran Via so everthing is near you, the room is a bit dated, but it was ok for me since its clean, rooms service & staff are so nice and Helpful....