Loading Holiday Details
Flights Updated (pp)
Emperador
Holidays to this hotel start from only
From only £ 571 pp
Tripadvisor Traveller Rating 
Based on 3091 Reviews
Based on 3091 ReviewsWhy pick First Choice
Our Insiders are travelling our 180+ destinations to bring back the best local recs.
Add a Weather Guarantee, experiences, bags and transfers – you pick.
Spread the cost with low-deposit payment plans and absolutely no admin fees.*
Book with Flex to cancel for free* for whatever reason up to 14 days before you fly
For 30 years + 4.3 on Trustpilot + ABTA & ATOL protection + 24/7 on-trip chat.
Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Poolside snack bar
- Bar
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 3091 Reviews
Based on 3091 ReviewsTraveller Reviews Ranked #213 of 555 hotels in Madrid
Traveller Rating
Excellent
1096
Very Good
1200
Average
494
Poor
180
Terrible
121
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mark M said...
Late walk in at 10pm :-) room for 2, 3 nights
Travelled on 11/2025
We were a walk in at 10pm due to awful star at Smartr 47 Gran Via. The hotel reception found us a double room for 3 nights. So welcoming and was genuinely sorry for our troubles with the previous hotel (nothing to do with the Emprador). It was a little expensive, however we would have paid any amount to stay. As good will we were given a complimentary drink on the roof top terrace. The room was clean, fresh and welco...
Read more
Karen E said...
2 Nights of No Sleep
Travelled on 11/2025
Hotel is old, needs updates everywhere, furniture in guest rooms and restaurant and lobby.
Room smelled of mold
Bed terrible
Breakfast buffet was the worse Ive ever seen, I ate toast.
Food in lobby was okay.
Rooftop restaurant doesnt have enough tables.
This is not a 4 star hotel....
ian_dempster said...
Lovely hotel
Travelled on 11/2025
This is a classic hotel on Gran Via with a most beautiful foyer and ground floor lounge. Breakfast which is very comprehensive is on the first floor. The pinnacle though is the rooftop terrace and bar complete with swimming pool which is quite stunning. The terrace and bar lit up at night is beautiful.
Our room was on the sixth floor and had been recently refurbished. Bed was firm and pillows quite rigid but the room...
Read more
kelvin l said...
Great location, surrounded by busy streets.
Travelled on 10/2025
Good location with busy streets all around, but room was quiet. Reception was welcoming. The room was clean, but a bit small for two, and the bathroom was a bit cramp. The breakfast buffet is abundant, great variety....
dcanl said...
Avoid
Travelled on 10/2025
This is a very ordinary hotel, certainly not a 4 star hotel. It's on an extremely busy stretch of Grand Via where there is no charm - KFC, Burger King, huge billboards, cheap tourist shops. It's just an awful area to stay in and really put me off my visit to Madrid. We stayed in a Club balcony room which was roomy but the walls and ceilings are so thin that you can hear people talking in the next room. The break...
Read more
Ratings & Reviews Powered by
© TripAdvisor 2025