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Reviews
Tripadvisor Traveller RatingBased on 230 Reviews
Traveller ReviewsRanked #338 of 555 hotels in Madrid
Traveller Rating
Excellent
51
Very Good
97
Average
47
Poor
18
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
travelbug155 said...
Wonderful experience at Espahotel
Travelled on 08/2025
The hotels location was perfect for us. The rooms were clean and comfortable and most importantly for us, the air conditioning worked well. We were there when temperatures were boiling hot outside.
The staff were remarkably friendly and quick to help us with any of our questions and needs....
Pete Z said...
Great stay!
Travelled on 06/2025
Great stay at the Espahotel Plaza Basilica
I spent 5 nights at this hotel in June 2025. Overall, it was an amazing stay. The location of the hotel is very good close to various restaurants and bars, and also a short walk to the Bernabeu stadium. The hotel staff is very friendly and helpful. The room itself is also very comfortable. The only minor negative is that it took quite a bit of time for me to get the safe in ...
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EdznaC said...
Big rooms
Travelled on 02/2023
The apartment is very spacious and it has a nice kitchen and bathroom. The staff at the front desk is super nice and friendly. The location is ok, there are convenience stores close and different options for restaurants and bars. The metro is quite close same as the Bernabeu stadium. ...
krazy_kolyn said...
peaceful and stressfree
Travelled on 07/2023
A review of this hotel after a long time. Stayed here for 4 nights and it was a good choice not staying in the city centre area. The locality is so peaceful, nice and not overrun by tourists (sorry - being a tourist and saying that). The hotel room was clean, beds were comfy and the kitchen was operational. It was nice to have a separate living area. the neighhbourhood was perfect. A good range of restaurants, a mall...
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BrianT1790 said...
Two and a half stars. A kitchen should contain kitchen things.
Travelled on 10/2021
Hotel is a short walk from the Alvarado metro stop, which is 6 stops from the Gran Via. Fairly affluent, businessy neighbourhood. Hotel staff courteous. Room opened on to a spacious terrace. (Not all rooms have one.) Double bed had one slim pillow each and squeaky springs. Street can be noisy at night. Bathroom did not have a full door, so lack of privacy if you're sharing. Television stopped working after the first ...
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