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Reviews
Tripadvisor Traveller RatingBased on 600 Reviews
Traveller ReviewsRanked #265 of 516 hotels in Madrid
Traveller Rating
Excellent
149
Very Good
269
Average
110
Poor
45
Terrible
27
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
579damianc said...
Madrid short stay
Travelled on 10/2023
It is in a reasonably good location. Quite close to the royal palace and cathedral. Hotel was clean. It was pretty good value. A little dated, and a bit basic, but did the job for a first trip to Madrid.
I would probably opt for somewhere nicer next time....
amghco said...
Great location, but some improvements are needed...
Travelled on 10/2022
The hotel location it's the number one advantage of this hotel. Also, the room is big and equipped with a kitchenette. The front desk personnel, just excellent. We ask them for an iron, and it was supplied immediately to us. Also, we request a remote control and also, it was provided in minutes. No problem with the hot water supply. Very comfortable beds also.
The negative side:
- AC turns off at the middle of the n...
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PriscillaBranco said...
Regular experience, but positive overall
Travelled on 10/2022
Nice hotel, but old rooms and regular breakfast.
For a three star hotel breakfast could be much better - this was in fact the lowest point of our stay. The rooms are large but decoration is outdated. The staff is kind but disorganized. It's okay to stay a couple of days, specially due to The location (very close to Plaza de España station) but if we come back to Madrid we'll choose another place....
Agnieszka9999 said...
Comfortable hotel with great location
Travelled on 06/2022
Great location - withing walking distance to main attractions. Friendly and helpful staff. Spacious room with a comfortable bed. The kitchenette is a useful addition and well fitted into the room. Surprisingly quiet (when windows closed obviously) despite location at usually busy and noisy square. Would consider for another stay when visiting Madrid again (even if a bit expensive but location and comfy room compensat...
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47hartley said...
Good Value...Here's Why...
Travelled on 09/2022
Great location, large rooms, good value, helpful staff. But...
The place is past its best and in need of a make-over.
The TV channels are poor. No international news.
The breakfast room is depressing, the food is unappealing and it is badly managed.
So, you get what you pay for...but don't expect more....