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Reviews
Tripadvisor Traveller RatingBased on 435 Reviews
Traveller ReviewsRanked #272 of 516 hotels in Madrid
Traveller Rating
Excellent
167
Very Good
164
Average
40
Poor
31
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
zeeshan66 said...
Wonderful!
Travelled on 04/2024
Wonderful front desk staff! Super friendly and accommodating. The location was perfect. The room was as expected in Europe but I got a queen bed which made it perfect. Bed was very comfy, shower had good pressure and temperature. Lots of toiletries. Breakfast buffet is offered but I did not get a chance to take advantage of it. The area was safe and well lit. There is a nightclub next door which i could not hear even...
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Laura S said...
Perfect!
Travelled on 03/2024
We visited in March. We absolutely love this hotel! Very clean, staff are courteous and helpful. The breakfast was excellent. We would highly recommend this place. Centrally located, comfortable room with a wonderful terrace. Hotel is spotless and once again, I cannot say enough about how helpful the staff are....
941JohnM said...
Superb hotel. Fantastic staff. Great location.
Travelled on 03/2024
We have just spent 3 completely enjoyable days in Madrid staying at this superbly located.
The hotel and bedroom is spotless, stylish and comfortable.
The staff were absolutely brilliant. Very helpful, always smiling. I can not praise them highly enough.
I would thoroughly recommend the hotel, the staff and the location....
adb282 said...
Style over substance and rooms not great
Travelled on 02/2024
The hotel is average. The staff are few and far between, but those that are there genuinely are trying to help.
The room that we were allocated was really quite small and although the outside temperature in February was about 15° the room was more like 25 for some reason and uncomfortably warm.
But even so they only run heating and air-conditioning cooling on Winter. This meant that we had to keep the window open...
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M8449PMolafs said...
Never again !!!
Travelled on 10/2023
"Regrettably, my recent stay at this establishment left me profoundly disheartened, particularly in terms of the value it purported to provide. At an exorbitant rate nearing 500 Euros per night (!!!!), the offering was reduced to a most rudimentary standard room, conveniently situated in close proximity to the elevators, with a "view" that comprised little more than an uninspiring building facade.
Having traversed v...
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