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Reviews
Tripadvisor Traveller RatingBased on 149 Reviews
Traveller ReviewsRanked #279 of 516 hotels in Madrid
Traveller Rating
Excellent
86
Very Good
33
Average
13
Poor
6
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Dragan C said...
Missing things
Travelled on 06/2023
We were guests of the hotel for 7 days in June 2023. The hotel is in a good location, close to Gran Via, good breakfast.
On the second day of our stay, we lost our card for entering the room, which we duly reported at the reception. We got a new card. The event itself was strange to us, but we didn't pay too much attention to it.
The room was cleaned during the period when we were not in the hotel.
The biggest unple...
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deepak2711 said...
The rating of this hotel needs review
Travelled on 05/2023
The hotel is well located close to Gran via and Sol the happening place of Madrid Old City. The tourist places like the Royal Palace, Cathedral etc are also within walkable distances. The rooms are good in size and have basic amenties. However, the following aspects could have been better.
In a hotel operating as a member of an international chain of Eurostars the staff could barely communicate in language other ...
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JAG27 said...
Clean hotel for a city break
Travelled on 05/2023
Nice clean hotel in centre of Madrid which served its purpose for our three night city break. Staff very helpful and lovely aroma on entering the hotel. The hotel lacks a pool,bar and proper balcony .it has a very small seating area lobby too. Reflecting on the price of hotel its fine to,put your head down and get ready...
vanessadA6180LV said...
Friendly staff
Travelled on 02/2023
The hotel is in an excellent location even though at first glance the street seems a little seedy! There are plenty of restaurants close by, offering a variety of different foods. The rooms are super clean and are decorated nicely. The staff are very friendly and helpful....
Micaela A said...
Highly recommended
Travelled on 11/2022
We visited the Eurostars gran Via hotel for a vacation of 5 days.
the hotel is very Clean, the stuff are so professional, kind and friendly and the location is perfect.
Highly recommended!!!!!
Michaela
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