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Reviews
Tripadvisor Traveller RatingBased on 984 Reviews
Traveller ReviewsRanked #92 of 516 hotels in Madrid
Traveller Rating
Excellent
566
Very Good
311
Average
72
Poor
17
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MarjaS444 said...
Great hotel in the middle of it all!
Travelled on 04/2024
This hotel was at a perfect location in the middle of it all! Friendly and professional staff, clean rooms and a very delicious breakfast (and we got a picnic breakfast bag on our last day and early departure!). We stayed here for 5 nights and loved it! ...
Tomislav K said...
Great location
Travelled on 04/2024
Can't beat the location of the hotel, just in the hearth of Madrid on the bustling, wonderful Gran Via. Many restaurants and bars close by.
Close to the most of the attractions, and to the rest you can easily get to with the excellent public transport (bus and metro stations close to the hotel).
Lobby is one of the most beautiful I've got to see, really welcoming and nice to take a rest after exploring the city. Wond...
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Cassietrip said...
Outstanding in every way
Travelled on 11/2023
I cannot say enough good things about this hotel. Location is perfect, right near the Plaza Mayor and within walking distance of all the major sights in Madrid. The lobby and bar have plenty of comfortable seating and are nice spots to relax between outings. In the lobby there is free coffee and rolls in the morning, and cava and candy every evening. The breakfast is plentiful with juices, fruits, cake, crepes, pan c...
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Christineprice1 said...
Good hotel
Travelled on 03/2024
Lovely friendly hotel, very near all amenities, the receptionists were very helpful, explained how to get to places and recommended places to visit.
The room had rituals toiletries which were well received, the only gripe was the room, it was very small and hardly any room to get past the bed to the bathroom, you had to walk sideways....
sburtch1 said...
Very nice hotel that exceeded some expectations
Travelled on 03/2024
This hotel was recommended to me; it did not disappoint. The location on Gran Via was between the Gran Via and Banco de Espana Metro stations in Central Madrid. The hotel was older but looked good. The king-size bed was firm and comfortable - not too soft. The staff were very friendly and helpful. We prepaid breakfast but they made takeaway picnic breakfasts when we had to leave early....