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Reviews
Tripadvisor Traveller RatingBased on 1579 Reviews
Traveller ReviewsRanked #167 of 563 hotels in Madrid
Traveller Rating
Excellent
632
Very Good
617
Average
215
Poor
68
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ComptonPlace said...
Good location
Travelled on 03/2026
Not sure if this is 4 star. Small rooms which are clean and basic. Good shower. Close to Opera metro and walking distance to shops and restaurants. Staff were helpful. Breakfast was very average with the worst scramble eggs and bacon we have ever tasted. Thank goodness for the continental option....
Mark G said...
I was the hotel a 5! Great location!
Travelled on 03/2026
Noelia and Francesco we extremely helping giving directions.
Noelia speaks great English she was very helpful with our phones also.
Rooms were clean and bright. The restaurant was very good. Loved the food!...
seandavidu said...
Handy for the Opera, Royal Palace and Plaza Mayor.
Travelled on 02/2026
Very handy for central Madrid, walking distance to most of the major sites. My room was clean and comfortable but noisy as it is above the reception and the sound went on late into the night in the hotel and the street. A higher floor would be better. The staff were very friendly and helpful....
annettewye said...
A visit to Madrid with friends
Travelled on 02/2026
This hotel is very centrally located we are 3 women aged 56-68 and we were able to walk everywhere due to the location being so central. The hotel was very clean with a lovely bar/restaurant. We did the breakfast which was only ok as it was not very hot but there was a good choice. On the Friday night we did their tasting menu accompanied by Ópera which was a wonderful experience....
Peter B said...
Worked Out Well
Travelled on 12/2025
The location is excellent. It's about a 25 minute walk to the Prado which goes through interesting areas. The room is spacious as is the bathroom. The breakfast buffet was good and met our needs. The front desk was very helpful. There are plenty of restaurants within a two minute walk. We were coming from a Windstar cruise in the Canary Islands and arranged airport pick up and drop-off with hotel. The front desk staf...
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