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Reviews
Tripadvisor Traveller RatingBased on 1570 Reviews
Traveller ReviewsRanked #170 of 557 hotels in Madrid
Traveller Rating
Excellent
626
Very Good
617
Average
213
Poor
67
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Peter B said...
Worked Out Well
Travelled on 12/2025
The location is excellent. It's about a 25 minute walk to the Prado which goes through interesting areas. The room is spacious as is the bathroom. The breakfast buffet was good and met our needs. The front desk was very helpful. There are plenty of restaurants within a two minute walk. We were coming from a Windstar cruise in the Canary Islands and arranged airport pick up and drop-off with hotel. The front desk staf...
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1004ras said...
Great Location & Atmosphere
Travelled on 10/2025
Great Location & Atmosphere, the rooms were good, provided multiple luggage racks. The rooms were clean, though the bathroom was a bit 'tired'. I was only there for one evening, so I hesitate to comment on other features. I did go the opera dinner at the hotel, the food was excellent and this overall experience was great...
Janice K said...
Lovely hotel in a central area of Madrid
Travelled on 09/2025
We could not of chosen a better hotel, everyone was so helpful and friendly. Our room was perfect.
We had a balcony and that included a Hydromassage Bathtub.
We also chose half board as we didnt want to waste time looking for somewhere to eat in the evening ,once the day is done.
We found our accommodation was very comfortable, We loved having the terrace with the sunbeds . The breakfast was continental,plentiful ...
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Rackstraw36 said...
Great little hotel in a great location.
Travelled on 08/2025
Hotels location is perfect for visiting Madrid, everything within walking distance. Hotel staff were all friendly and helpful, they got our aircon fixed on the first day and provided a fan for my husband. I had informed them prior to arrival it was a trip for my husbands 50th, when we got to our room they had left him a birthday message and sweets and chocolates on the bed which was a nice touch. Room was as expected...
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Jill W said...
Perfect place to stay in Madrid
Travelled on 06/2025
Ideally placed to make the most of the historic part of Madrid and within easy reach of several metro/rail stations. Our room was very comfortable, with possibly the best shower ever! and all the staff were welcoming, friendly and professional....