Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2159 Reviews
Traveller ReviewsRanked #362 of 516 hotels in Madrid
Traveller Rating
Excellent
377
Very Good
777
Average
519
Poor
259
Terrible
227
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ankush S said...
Pathetic
Travelled on 01/2024
Not recommended at all. Under renovation and being hotel they have not even mentioned anywhere that the hotel is under renovation. Limited breakfast at the temporary place and for that they are charging extremely high rates. The kind of room rates they are charging it not worth it at all. No room service and no food arrangements if you need something in the night. Small TV in the rooms in the era where the 5* star pl...
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kimregina said...
Nope.
Travelled on 11/2023
The room itself was ok - def better in pics. It was also quite warm despite trying to lower the temp.
Our main issue was our last night there, our friend got stuck in the elevator for over 30 mins. She didn't have her phone so we had no idea where she was, she went downstairs to ask for silverwares and got stuck on her way up. We were getting worried since it was around 4 am and we can't get a hold of her. My brother...
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Z9081RUclaireb said...
Meh. Not as advertised really.
Travelled on 11/2023
The location was handy for site seeing being close to a metro station and lots of shops but it also put us in some scary situations with riots by hard right protesters targeting the left-wing headquarters which are in the same area. One night we had to fight our way up from the metro through fascist mobs who were blocking the exit. I shouted at them and got us out but it was scary and unpredictable and could have end...
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louiebrilliantes said...
Pleasant Stay
Travelled on 09/2023
My wife and I had a 6 nts stay in Princesa Plaza Madrid Sept 2023 stayed at room 356 and had a pleasant time. Room was spacious & relaxing and cleaned daily except they dont give you new towels daily. Quiet Location, to center is about leisurely 15 min walk or about a mile. El Corte Ingles department store and restaurants next to it.
Madrid, at least within the city center, feels like a safe area and very clean. P...
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Meander58705831309 said...
Regrettable,embarrassing and painful stay at Hotel Princesa Plaza Madrid. Never again.
Travelled on 09/2023
The room we booked was a suite at more than 300 per night, spacious and comfortable, although poorly maintained, with an old bathroom, and a poor Wi-Fi signal. As soon as you enter the hotel lobby, you notice the service of security guards with shackles hanging from their belts, who scan you and check you from top to bottom, in the most purest style of the hotel Custodios in Cuba. When we approach the reception des...
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