Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2634 Reviews
Traveller ReviewsRanked #50 of 563 hotels in Madrid
Traveller Rating
Excellent
1652
Very Good
687
Average
199
Poor
64
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Elisa A said...
Kudos to Alberto
Travelled on 03/2026
The hospitality of the staff, especially Alberto at the front desk was exceptional. Alberto helped us map out our walking tour and made spot on recommendations. He always served with a smile.
The room with a view and beds were comfortable after a long flight from the US. Loved the chocolates / rose at turn down service....
noel17 said...
Good location. Nice Room.
Travelled on 03/2026
By being only half a step away from the main streets, the location of hotel was quiet. It is right behind the statue of Miguel de Cervantes. Around the corner from Carillón Plus Ultra. Another short hop from Thyssen-Bornemisza. The area is beautiful to wander around. We walked to all the sights on our to do list. Hotel is also only two stops on the Aeropuerto Express, a 10 minute stroll from the bus stop.
Th...
Read more
John M said...
A fantastic 5 day family stay
Travelled on 02/2026
We stayed at the Villa Real hotel to celebrate my wifes 50th Birthday as a family of 4. The family duplex rooms are being renovated to we were given 2 interconnecting rooms. The staff at the hotel could not do enough for you and were so kind and helpful our whole stay. The interconnecting rooms were a double and 2 singles in the other. The double room looked onto the lovely square below. Villa real also brought choco...
Read more
Monet R said...
Best place to stay in Madrid
Travelled on 02/2026
I cannot say enough good things about this hotel and their staff. I got sick two days after I arrived. I ended up in bed for most of the remaining time I was in Madrid. The housekeeping staff and the room service staff went above and beyond. Housekeeping kept me hydrated with extra juice and water. They would refresh the bathroom and minibar while I slept. One of the room service gentlemen came up to my room to g...
Read more
SafariGirl2011 said...
One of my favorite hotels in Europe!!
Travelled on 02/2026
This Hotel in the perfect location in Madrid is a true find and delivers a wonderful travel /stay experience. First the location -- walk to 3 museums and many restaurants. Second, close to the old city square and that's a fun experience as it includes the impressive theater district. Third, it is beautiful inside and out; and is beautifully appointed. The rooms include a large "living" section which has a leather...
Read more