Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 567 Reviews
Traveller ReviewsRanked #14 of 516 hotels in Madrid
Traveller Rating
Excellent
488
Very Good
68
Average
6
Poor
4
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
KarinC809 said...
Perfect hotel perfect staff perfect stay
Travelled on 04/2024
This hotel is amazing: from beginning to end the staff has treated us like royalty. Very attentive and helpful in every possible way. Our (premium) room was silent, comfortable and beautiful. We especially enjoyed the little balcony. The lighting system is a work of art. Best hotel breakfast ever, the staff congratulated my husband on his birthday with a muffin and candle. Also with complementary cava. Sooo sweet! I ...
Read more
benbuckley1988 said...
Fantastic Hotel!
Travelled on 03/2024
Great location. Clean spacious rooms with excellent breakfast. Staff always very helpful and went the extra mile to ensure a great stay. Highly recommended. Special mention to Moyra who made the best mojitos for us at the fabulous hotel bar. Highly recommend. !!!...
sharon67hayes said...
100% AMAZING
Travelled on 03/2024
Where do I start, this place is stunning in every way, we contacted the hotel to let them know it was our anniversary and Omg they delivered, bubbly and fruit on arrival
We upgraded to room 603 which was a suite and wow its amazing everything in this room ticked every box
2 balconies, huge bathroom, amazing shower, amazing bed
We cannot fault this place.
Breakfast absolutely perfect
Staff amazing.
About 2km walk ...
Read more
LuisT1152 said...
Extraordinary experience
Travelled on 03/2024
Elegant, classy and with state of the art technology. Personable, friendly and super professional staff. Every detail is being taken care of with such diligence, mastery and with the utmost attentiveness. An absolute delight which would make anyone come back over and over again....
ginacarmelar said...
Recent stay in Madrid for one night
Travelled on 11/2023
The service is A+. The staff will accommodate your needs when asked. My husband is insulin dependent and front desk offered to place the travel ice packs he carries in their freezer. We have stayed at this hotel in the past and the experience was great, hence why we returned and will return again....