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Reviews
Tripadvisor Traveller RatingBased on 4419 Reviews
Traveller ReviewsRanked #145 of 555 hotels in Madrid
Traveller Rating
Excellent
2415
Very Good
1588
Average
298
Poor
65
Terrible
53
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Bill D said...
Very good hotel with a few things to note
Travelled on 11/2025
Great location on the periphery of the pedestrian streets and near the Gran Via. Easy access to major tourist spots and the Metro (though we chose to walk). The hotel breakfast is superbwonderful selection of all that one needs to start the day off.
The only drawback was the room. Bed was comfortable but the foam pillows not so much. The floor had not been swept/vacuumed/mopped in a very long time based on the thic...
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TimeTravellerXY said...
2-star breakfast at a 4-star hotel.
Travelled on 09/2025
The hotel is well-located, modern and clean. Unfortunately breakfast feels like an afterthought with limited selection and low cooking quality. Some items are not set out at the right temperature (e.g. yogurt is always warm). A hotel of this quality should try harder. Recommend getting breakfast elsewhere....
jmar45654 said...
I WIll Be Returning!
Travelled on 09/2025
We just recently stayed at Hotel Liabeny, and our stay was amazing. This is our second time here because we had such a great experience on our last stay. The location is superb, near Puerta del Sol. The rooms are very clean and comfortable, and the staff is professional and helfpful. The breakfast was impressively extensive, and we most enjoyed the assortment of soft breads, the classic tortilla de patata, and the fr...
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fhdezs said...
Like the ones before
Travelled on 08/2025
Central and classic hotel. Close to all places even on foot. Good option to visit the old town. Cafe Bar service inside with nice menu....
marialigno said...
Amazing staff at this hotel!
Travelled on 07/2025
OMG! Unbeknowst to us were there during Pride week, which meant all the roads close between approximately 6 pm and 6 am. We needed to get to the Madrid Airport for an 8:30 flight. When we got our 5 am. wakeup call, we asked for a taxi and were told impossible because of Pride. Our concierge and front desk staff jumped through hoopes to resolve our problem and get us to the airport on time.
Besides that, the hotel is...
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