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Reviews
Tripadvisor Traveller RatingBased on 2293 Reviews
Traveller ReviewsRanked #34 of 559 hotels in Madrid
Traveller Rating
Excellent
1603
Very Good
531
Average
102
Poor
38
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Patricia P said...
A top 10 Hotel
Travelled on 01/2026
La habitación, la limpieza, el desayuno y el personal han sido maravillosos pero hago especial hincapié en Juanjo un señor de exquisita educación, cercano, resolutivo y con una disponibilidad a ayudar infinita y siempre con una sonrisa.
The room, the cleanliness, the breakfast, and the staff have all been wonderful, but I would like to place special emphasis on Juanjo, a gentleman of exquisite mannersapproachable,...
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adelesloan said...
Luxury stay
Travelled on 12/2025
Perfect stay in Madrid. Spacious rooms with all the facilities. Our coffee & tea replenished daily and beds made. The foyer lobby area was decorated beautifully for Christmas and friendly welcoming staff on hand whenever you need them. I have already recommended this hotel to family and friends. ...
Marco R said...
Outstanding Waitresses
Travelled on 12/2025
The breakfast team was outstanding in hospitality and attentativeness. Breakfast itself hat everything you would trinken of. Thanks for a geraten experience...
Sayer said...
Good lcentral location with easy access to the airport
Travelled on 10/2025
This hotel is particularly convenient if you are having an overnight stay before going back to the airport for a flight as it is easily accessible on the metro from the airport. There is a sister hotel around the corner from here, the NH Zurbano. The latter is more modern and more geared up to the business traveller. The Abascal is more traditional and has a slightly tired feel to it.
The room we stayed in was quite...
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Evelina Z said...
Robbery at breakfast and no responsibility
Travelled on 10/2025
I stayed at NH Collection Madrid Abascal with my family and was robbed in the hotel restaurant during breakfast, right before my flight. The restaurant was nearly empty at that time, and it seemed the staff knew we were checking out that morning. My handbag with my wallet and iPhone disappeared in just a few minutes.
Although I immediately asked for help, the hotel only called the police (who never arrived) and late...
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