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Reviews
Tripadvisor Traveller RatingBased on 1240 Reviews
Traveller ReviewsRanked #61 of 535 hotels in Madrid
Traveller Rating
Excellent
866
Very Good
306
Average
42
Poor
15
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
vinum111 said...
well located but beware of highway robbery in the bar
Travelled on 03/2025
Im a meber of NH Discovery club and regularly stay in their hotels which I always find excellent . However their Discovery club leaves much to be desired. I ve stayed numerous times in one of their 5 star hotels in Madrid but the points - which by now should be considerable , never appear. I dont think theyre worth much anyway, which is odd for such an important hotel group. They could learn much from Melia and oth...
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barranqtraveler said...
Good, but not great
Travelled on 01/2025
It s ok, good location and rooms are fine, staff service is correct. For a decent rate its a good option in the area, however I dont see why this is in the category of collection within this chain: i dont find it superior than the nh lagasca. Doesnt worth the extra money, so for a lower rate I would go to nh lagasca...
GabsBevilaqua said...
Good location, very practical to shopping and tourists points
Travelled on 01/2025
Amazing location, very good room with a bed that made me felt like in heaven rs
super nice front office team, I just loved went to everywhere by walking, a lot of shopping options close and the principal tourists points also. Just loved the experience!...
richardyudin said...
Location and Services
Travelled on 12/2024
We have stayed in this hotel several times, even during COVID-19, and have always been pleased by the unfailing good service. ...
Leanne M said...
Exceeds expectations
Travelled on 09/2024
I really enjoyed my stay at your hotel and I was impressed by your team!
I arrived late, but your team was so warm and welcoming. When I checked into my room, I was delighted to find complimentary items the crisps at 11pm were great! The room was fantastic.
The breakfast was lovely, and the gentleman in the breakfast room even gave me an extra tea bag to take to my room as I worked there in the morning.
The m...
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