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Reviews
Tripadvisor Traveller RatingBased on 2187 Reviews
Traveller ReviewsRanked #89 of 563 hotels in Madrid
Traveller Rating
Excellent
1277
Very Good
632
Average
192
Poor
61
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Diana G said...
Superior service
Travelled on 03/2026
Beautiful hotel, very well located, comfortable, spacious, clean rooms, and very helpful staff. Excellent attached restaurant. We started our trip to Andalucia flying in and out of Madrid and we stayed in this hotel. We had planned to make train and bus reservations to different cities as we went along, but the hotel offered to make them for us immediately on our arrival. Warmest thanks to Maria and Sofia, who ma...
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MaxStarkovNYC said...
Perfect location, excellent hotel!
Travelled on 03/2026
Walking location to all the attractions in Madrid, great service and amenities, superb buffet breakfast,the staff is friendly and professional- we loved our stay! ...
vmercuri0 said...
NH Prado
Travelled on 03/2026
the Hotel is one the best of the area. The service is great and staff is professional and very kind. I recommend the stay to this place. ...
Janet G said...
First class hotel
Travelled on 04/2025
Location, service everything was first class!...
Pamela A said...
Madrid Done Right!
Travelled on 02/2026
The location was perfect for walking to many of the nearby sites and quaint neighborhoods as well as being able to get a taxi to wherever you wanted to go. The atmosphere is elegant and yet warm, with gracious staff available to help with every need. The rooms were well appointed and comfortable, with water delivered daily as well as a mini bar and coffee maker. Room service is also available. The breakfast offered i...
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