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Reviews
Tripadvisor Traveller RatingBased on 951 Reviews
Traveller ReviewsRanked #157 of 571 hotels in Madrid
Traveller Rating
Excellent
419
Very Good
358
Average
121
Poor
29
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
debtate2001 said...
Wonderful hotel!
Travelled on 05/2026
Charming hotel with responsive staff, great location to walk to major sites, fantastic rooftop view of the cathedral and Alcazar. Breakfast available in the dining room....
Vagabondas said...
Great Madrid choice -- With one downside
Travelled on 04/2026
Great location: An easy walk from the main train station & convenient (20-min walk) to most of the tourist attractions (churches, Prado, park, shopping). Great breakfast (an NH trademark) & our room on the top floor was clean, with a good bathroom & quiet day & night. Only complaint: We expected NH would apply our Discovery $ to our bill when we checked out, but they didn't -- and didn't even ask. Why does NH offer t...
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M5932FFjose said...
Confort and relax near "The Retiro Park"
Travelled on 04/2026
Reception desk was profesional and check-in went quickl.
The staff helped and wish to mention Jesus (22-04-2026) who new the tricks about a "Platinum" customer.
No possible objection to an impecable room.Slippers and bathrobes at disposal.
Coffe set and hotwater device in perfect order.
Fridge supplies provided.
Check out quick and easy.
To remark the zero noise from street and hotel corridor.
Much satisfied....
AjayGargIndia said...
Just excellent
Travelled on 02/2026
Peaceful stay, the staff is polite and supportive, check in and out is very easy and quick,
Breakfast and staff is so helpful ...
luisosorio2025 said...
Nice hotel
Travelled on 11/2025
I like to stay in this hotel because of the location, service and quality. it isn't the first time neither the last...