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Reviews
Tripadvisor Traveller RatingBased on 939 Reviews
Traveller ReviewsRanked #161 of 563 hotels in Madrid
Traveller Rating
Excellent
409
Very Good
356
Average
121
Poor
29
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
AjayGargIndia said...
Just excellent
Travelled on 02/2026
Peaceful stay, the staff is polite and supportive, check in and out is very easy and quick,
Breakfast and staff is so helpful ...
luisosorio2025 said...
Nice hotel
Travelled on 11/2025
I like to stay in this hotel because of the location, service and quality. it isn't the first time neither the last...
kris t said...
Tiny hot box
Travelled on 10/2025
The room was hotter than hell- took two hours to realize only heat was on for the rest of the year. Staff should have known this but they wasted two of my hours in Madrid! Husband had food posionong and we had to deal with staff who had no idea that the heat was on - first they kept acting like I was the incompetent person who could not make the air work. In the end they brought us an extremely noisy little fan th...
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177jano said...
Lovely hotel close to transportation & shopping!
Travelled on 09/2025
We were in Madrid without a car, arriving by train. This delightful hotel was reasonably priced and within walking distance to many sights. It was also near the Atocha train station which made train and metro access very handy! We found a pharmacy a block away and great laundry about 3 blocks away as well as other nearby shopping. We would definitely stay again!...
Stay24970297002 said...
Stay at NH hotel Atocha
Travelled on 08/2025
Patricia was excellent host at breakfast,room also excellent,location was great.nice ambiance, and walking distance from Atocha train station....