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Reviews
Tripadvisor Traveller RatingBased on 353 Reviews
Traveller ReviewsRanked #154 of 555 hotels in Madrid
Traveller Rating
Excellent
185
Very Good
106
Average
35
Poor
14
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
VictoriaSb16 said...
Service could be improved
Travelled on 10/2025
The hotel is well located, with easy access to good restaurants and shopping areas. The halls to the bedrooms could do with better ligting; but i've noticed this in almost all the NH hotels where i've stayed. What wasn't so great was the service at breakfast. On the first day, they had no gas and were unable to offer warm meals. There was one waitress and she was rude, not at all helpful, and made it seem like din...
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akt28 said...
Great hotel
Travelled on 08/2025
What a lovely hotel, only a five minute walk to nearest metro and another five minutes into the centre of Madrid. The hotel was really clean, staff were so accommodating, and the food, well that was delicious and really good value for money, I would definitely recommend the hotel and will definitely return, lots to see and do in Madrid...
ChuksIGWILO said...
Great place & very good breakfast buffet variety
Travelled on 08/2025
Great place & very good breakfast buffet variety.
Looking forward to staying here again sometime soon!...
982aitorg said...
Comfortable, good location and nice personnel
Travelled on 05/2025
One of my favourite hotels in Madrid, located in the business quarter, near metro station, nice personnel attention and very good breakfast...
Deirdre M said...
Great hotel
Travelled on 04/2025
My husband and I stayed 4 nights in this hotel. We had a great experience. It is very close to Metro station and good restaurants in the area. The rooms are clean and comfortable. The staff are friendly and accommodating. I would definitely stay here again when visiting Madrid....