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Reviews
Tripadvisor Traveller RatingBased on 372 Reviews
Traveller ReviewsRanked #158 of 568 hotels in Madrid
Traveller Rating
Excellent
197
Very Good
110
Average
35
Poor
15
Terrible
15
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tasneem J said...
Comfy stay
Travelled on 04/2026
I slept really well, bed was great. Enjoyed the breakfast options. Staff were friendly and helpful. Good, quiet location close to IE University, the reason for my stay here. ...
David C said...
As at home
Travelled on 12/2025
My stay was truly comfortable and well balanced, allowing me to combine professional commitments with personal time seamlessly. The atmosphere was welcoming, the facilities were ideal for work and relaxation, and the overall experience exceeded my expectations. I would gladly return and highly recommend it to both business and leisure travelers....
VictoriaSb16 said...
Service could be improved
Travelled on 10/2025
The hotel is well located, with easy access to good restaurants and shopping areas. The halls to the bedrooms could do with better ligting; but i've noticed this in almost all the NH hotels where i've stayed. What wasn't so great was the service at breakfast. On the first day, they had no gas and were unable to offer warm meals. There was one waitress and she was rude, not at all helpful, and made it seem like din...
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akt28 said...
Great hotel
Travelled on 08/2025
What a lovely hotel, only a five minute walk to nearest metro and another five minutes into the centre of Madrid. The hotel was really clean, staff were so accommodating, and the food, well that was delicious and really good value for money, I would definitely recommend the hotel and will definitely return, lots to see and do in Madrid...
ChuksIGWILO said...
Great place & very good breakfast buffet variety
Travelled on 08/2025
Great place & very good breakfast buffet variety.
Looking forward to staying here again sometime soon!...