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Reviews
Tripadvisor Traveller RatingBased on 280 Reviews
Traveller ReviewsRanked #312 of 516 hotels in Madrid
Traveller Rating
Excellent
96
Very Good
76
Average
59
Poor
18
Terrible
31
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Mike W said...
Clean modern hotel with very comfortable bed
Travelled on 04/2024
Clean modern hotel near many attractions. The bed was very comfortable and the aircon /heating worked perfectly. Great to have reception open 24/7. Nice comfortable bar on ground floor. Unfortunately the pool and roof terrace were closed when I stayed. Staff were very good. An easy taxi ride to/from the airport....
traceydN9052PC said...
A great stay
Travelled on 03/2024
It's a really nice hotel. The rooms are cleaned, and towels are replaced daily. However, they are a little dark. There was a good choice for breakfast. It's a 10-minute walk to the Santiago Bernabeu Stadium for people doing a tour or attending a match. We can't thank Jorge on reception enough as he made our getaway by helping us to get tickets for the Madrid game. Follow the road opposite all the way to the top to c...
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emmab1453 said...
Good basic hotel to stay and tour the city - would be better if they were not building right above us
Travelled on 03/2024
We stayed at the hotel from 22-26 March, the hotel staff on check in were friendly and helpful, upgraded us to a larger room as said was better than the smaller one booked through Love Holidays (no mention of size on booking site but a double room). Breakfast is basic but not bad and plenty of choice. They were carrying out work to the 8th floor pool and terrace area - we were allocated the 7th floor, so very noisy w...
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saimab746 said...
Close to Real Madrid FC ground
Travelled on 02/2024
Comfortable stay. room lighting is dark especially around the coffee machine area. Housekeeping good remembering to give us 3 bath towels for a triple room, all in one face body and shower gel. Double bed good but the extra single bed uncomfortable for an adult. Pillows very slim. Staff not so friendly, we walked past the reception many times during our stay and not once did they acknowledge us and say hello. Breakf...
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andreea P said...
The best
Travelled on 02/2024
Raul at NYx Hotel provided a unique experience with his outstanding cocktail skills, serving a delightful Valentine-themed drink and the authentic Madrileño liquor de hierbas. His friendliness exceeded expectations. Highly recommend!...