Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 56 Reviews
Traveller ReviewsRanked #324 of 516 hotels in Madrid
Traveller Rating
Excellent
34
Very Good
9
Average
5
Poor
1
Terrible
7
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
PaDenise said...
An Underrated Gem
Travelled on 04/2024
I booked a room here at the last minute due to a change in travel plans. The staff was very kind and accommodating. They greeted me with a smile every time I entered and left the hotel. The room was clean, smelled great, and just the perfect size for a single traveler. It also had a nice view of plaza de Isabel. The hotel is closely located near the Palacio Real, Plaza de España, and Temple of Debod for sight seeing....
Read more
callum m said...
GREAT STAY
Travelled on 03/2024
Hotel was in a great location. 5 minute walk to all main sites and metro station.
Staff at hotel very friendly, helped with questions.
Rooms very clean a/c works well. Would suggest sound proofing, late at night heard drunk people which was slightly annoying....
JSNY1 said...
Rude+extra charges (just like the other reviews said)
Travelled on 03/2024
I second the other reviews that reference the unfriendly and rude attitude (particularly Ricardo at the front desk) and the efforts to chisel and cheat you for a few extra euros (in our case, they would only honor our bed reservation if we "upgraded" to an even smaller room). The reviews noting the lack of sound insulation and issue with the leaking shower (a design flaw) are also completely accurate....
marc p said...
No flexibility even due to an emergency
Travelled on 03/2024
Had to cancel due to a family emergency 3 days before my booking and kindly requested the hotel waive the cancellation fee or move the booking date. They swiftly declined showing no flexibility or willingness to assist - forcing me to pay the full amount - was keen to stay but now definitely wont be now....
lbee225 said...
Likely has a mold problem
Travelled on 11/2023
Stayed here for part of my honeymoon, but wish I didn't. The rooms have an odd layout with the shower being part of the room rather than in a separate "bathroom" area. The toilet is in what looks like a closet lol.
The first room that we were given had no seal on the shower. There was a gap between the door and the floor of the shower causing water to go everywhere! The room smelled of mold (wonder why) so bad that...
Read more