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Reviews
Tripadvisor Traveller RatingBased on 655 Reviews
Traveller ReviewsRanked #57 of 535 hotels in Madrid
Traveller Rating
Excellent
518
Very Good
61
Average
30
Poor
17
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Aneliya N said...
Great location, super nice hotel
Travelled on 02/2025
The staff is super kind and everything was perfect - the breakfast, the rooftop bar, the hotel room, the location. I do recommend the hotel and I would come again. It is walking distance from the city center. There are shops and plenty of nice restaurants nearby....
Ido N said...
Location, location & much more!
Travelled on 03/2025
God is in the details = best way to describe Pestana CR7 hotel in Madrid!
Its not only the best prime location next to all the attractions, its the people who work there and the treatment you get from the moment you arrive the hotel nice clean rooms, very good and satisfying breakfast, good and fair prices and the feel that someone is care for your needs.. I really recommend you all and looking forward to visit a...
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Omar A said...
The only thing best in this hotel is the location
Travelled on 01/2025
The location is very, very good, everything you need is near.
I am personally I don't like housekeeping. Do anything if I am not in the room.
But usual, i call them when I am at the room. All the time, when I stay, i call them no one, come to my room. They says someone will come to you then nothing.
If something with charge like food they coming fast.
I go once for breakfast. I don't like it, it nothing good for Mu...
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Sara F said...
Worst esperience
Travelled on 11/2024
Only a couple of hours after checking-in in the hotel last november the fire allarm was triggered.
I followed the evacuation instructions to leave the building immediately. I was travelling alone so I followed the instructions on the security map posted on the bedroom door and went to the emergency exit marked on the wall with the signals.
I went down several floors, no floor has a visible indication of which floor ...
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Abdelaziz A said...
The best hotel in Madrid
Travelled on 01/2025
The hotel was very good and clean .
The staff in the reception Alba and Ivan was helpful and kindly with us . The design of the room was unique and the size was perfect. Also they have a nice coffee shop on the rooftop you can have a free drink if you have room ....