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Pestana Collection Plaza Mayor
Holidays to this hotel start from only
From only £ 708 pp
Tripadvisor Traveller Rating 
Based on 1097 Reviews
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 1097 Reviews
Based on 1097 Reviews
Traveller Reviews Ranked #21 of 559 hotels in Madrid
Traveller Rating
Excellent
939
Very Good
91
Average
33
Poor
14
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
erin g said...
Beware!
Travelled on 01/2026
Unfortunately, I didnt want to leave a negative review, but we have been due a refund (due to a mistake on the behalf of staff) for a massage package booked as part of our two night stay in Madrid for almost two weeks now and have received nothing. Despite reassurances from reception staff on the day that the matter had been rectified, we are still awaiting our money.
We booked the special offer package advertised o...
Read more
Culture39115410041 said...
Exceptional
Travelled on 12/2025
Beautiful hotel in the perfect location. The staff were so kind and we were so lucky to get an upgrade to a room overlooking the plaza. I would definitely recommend this hotel to anyone visiting Madrid!...
sanjaybalan said...
Great location and facilities
Travelled on 12/2025
Brilliant view and access of Plaza Mayor. Excellent location to visit other places and is close to Sol metro. Hotel and room facilities are great. Many TV channels in English too. A little expensive, but worth the price you pay....
debajeetm said...
Snap rooms not suitable for two people
Travelled on 12/2025
Very small rooms for two people. Air conditioning not good as bathroom smell comes to the room.very good location as it is on Plaza Mayor and very close to Puerto do sol. Breakfast is good. Have to keep on asking for drinking water as they give two small bottles for two people. Managed by buying drinking water from outside....
Katharine G said...
Vacation
Travelled on 12/2025
Jose Miguel made our trip amazing! He was so helpful and friendly, his English is perfect! Helped us with restaurants and things to see and more importantly 1 of us got sick and he connected us with an MD and really help more than we ever expected! He was truly wonderful and made our stay so much better!...
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