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Pestana Collection Plaza Mayor
Holidays to this hotel start from only
From only £ 696 pp
Tripadvisor Traveller Rating 
Based on 1086 Reviews
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Indoor heated pool
- Spa centre*
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 1086 Reviews
Based on 1086 Reviews
Traveller Reviews Ranked #21 of 557 hotels in Madrid
Traveller Rating
Excellent
929
Very Good
91
Average
33
Poor
14
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sanjaybalan said...
Great location and facilities
Travelled on 12/2025
Brilliant view and access of Plaza Mayor. Excellent location to visit other places and is close to Sol metro. Hotel and room facilities are great. Many TV channels in English too. A little expensive, but worth the price you pay....
debajeetm said...
Snap rooms not suitable for two people
Travelled on 12/2025
Very small rooms for two people. Air conditioning not good as bathroom smell comes to the room.very good location as it is on Plaza Mayor and very close to Puerto do sol. Breakfast is good. Have to keep on asking for drinking water as they give two small bottles for two people. Managed by buying drinking water from outside....
Katharine G said...
Vacation
Travelled on 12/2025
Jose Miguel made our trip amazing! He was so helpful and friendly, his English is perfect! Helped us with restaurants and things to see and more importantly 1 of us got sick and he connected us with an MD and really help more than we ever expected! He was truly wonderful and made our stay so much better!...
Creamcheese113 said...
We will come back
Travelled on 11/2025
First time in Madrid for the NFL game and the Pestana Plaza Mayor turned out to be the perfect choice. We spent three nights there and genuinely loved it. The staff were warm, efficient and attentive, the rooms were beautifully decorated and spotless, the location was ideal for exploring the city, and the spa was exactly what we needed after long days out. Everything felt smooth and well run from start to finish. I r...
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Annabel B said...
An all-round beautiful hotel
Travelled on 11/2025
Absolutely beautiful hotel. Very comfortable beds and divine showers. Loved, loved, loved the indoor pool - it really helped with the relaxation. Loved the decor and the amazing aroma in the hotel. Every was very clean and smelt divine. Great turndown service. Very helpful and courteous and kind reception team. Location second to none, and views amazing. Within walking distance of everything! We were very pleased we ...
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