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Reviews
Tripadvisor Traveller RatingBased on 1151 Reviews
Traveller ReviewsRanked #16 of 571 hotels in Madrid
Traveller Rating
Excellent
991
Very Good
93
Average
34
Poor
14
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
xenti h said...
Fun time in Madrid
Travelled on 06/2026
This is a very nice hotel. Great location. Walking distance to so many of Madrid's best attractions. The staff was very helpful and kind. Really good beds. Clean and orderly....
Charlotte D said...
Fabulous Luxury Hotel where we felt pampered and safe.
Travelled on 06/2026
The hotel was in the center of Plaza Mayor, a busy Madrid square with specific "Not to miss sites" all around. Yet it was quiet and peaceful in our luxury hotel room.
The entrance was discreet and in the corner of the square where we always felt safe to go and come.
Our room was large, clean and comfortable. Housekeeping refreshed the room several times each day. The bed was so comfy our afternoon siesta after a morn...
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Celia T said...
We can thoroughly recommend this hotel.
Travelled on 05/2026
We loved many things about this hotel, especially the friendliness and helpfulness of the staff (eg they were great with taking charge of my husband's mobility scooter, giving advice on restaurants, directions etc.) The rooms were pleasing (my daughter in law, who suffers from insomnia, said the bed was the most comfortable ever!) The breakfasts were really excellent, though there were other restaurants better for di...
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Vanessa D said...
Fantastic stay, highly recommend
Travelled on 05/2026
This hotel is fantastic! The location, the design of the rooms and hotel in general, the staff who were all polite and helpful, the breakfast, both pools. Really wonderful stay. The guest experience desk also made bookings on our behalf and they made you feel like it wasn't a hassle to do so
Make sure you get a balcony room! The hotel also recommended one of our favourite parts of the trip: flamenco and dinner ...
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Gissette M said...
Great place!
Travelled on 05/2026
Service is top notch! Food is good. The hotel is really nice as well....