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Reviews
Tripadvisor Traveller RatingBased on 1370 Reviews
Traveller ReviewsRanked #51 of 516 hotels in Madrid
Traveller Rating
Excellent
642
Very Good
451
Average
152
Poor
76
Terrible
49
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tibao_tibao said...
My wonderful days at the petit palace Alcala
Travelled on 01/2024
I stayed for 3 days and the attention of the staff was wonderful. ThalÃa, Manuel, Sergio, Esther, Edward, Isabel and Melanie are an exceptional team, without forgetting the wonderful breakfast room where Sheryl was very attentive and friendly. The room was spacious and with spectacular views of Madrid....
keexzus2024 said...
Perfect Location, Small Room
Travelled on 01/2024
The location of the hotel is perfect. The room is not. A giant column was right in the center of the room. The room was much smaller than expected. Also, the elevators are the smallest that Ive seen in Europe: elevator fits One person and one piece of luggage....
Firefly1977 said...
Superb gem of a hotel! We'll be back!
Travelled on 01/2024
I don't quite know where to start because this hotel ticks all the boxes.
It's spotlessly clean, it has large rooms, very comfy beds, SUPERB WiFi, a breakfast from heaven.
The staff is really accommodating and the building is extremely well-kept. The breakfast room can't be better and we've grown to really love this hotel.
The location, then, couldn't be better. Its a 2-minute walk away from the metro stop Sevill...
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192rafaelav said...
The place is perfect
Travelled on 01/2024
spacious and comfortable room for 5 people, To put something less good, I can only say that the glass door in the bathroom could close better and give more privacy.the hotel staff is wonderful,nos guardaron amablemente nuestras maletas el dia de nuestra salida en su consig...
lysander-nh said...
Highly recommend, perfect location
Travelled on 01/2024
Highly recommend. The location can't be beat (5 min walks in various directions to Sol, Plaza Ana, 10-15 min to Prado); it was super clean and comfortable. The breakfast buffet on lovely 5th floor bright windowed room was a perfect way to start the day. Excellent staff, daily housekeeping service, all around nothing but nice things to say....