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Reviews
Tripadvisor Traveller RatingBased on 1881 Reviews
Traveller ReviewsRanked #27 of 535 hotels in Madrid
Traveller Rating
Excellent
930
Very Good
605
Average
228
Poor
70
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
PJ E said...
Best place to stay to welcome the New Year
Travelled on 12/2024
Amazing place to welcome the New Year. Centrally located its within walking distance to the Royal Palace, Plaza Mayor, Puerto del Sol, San Gines Churros and the Gran Via. Also there are 3 stations within 5 mins to help you get around Madrid like to the Prado Museum, Retiro Gardens or Stadio Santiago Bernabeu....
fhendricks3 said...
Excellent location, breakfast and comfortable rooms
Travelled on 12/2024
This location is exceptional 10/10. Its in the heart of the city and close to the Sol and Opera metro stations. Its a few minutes away from the very busy Plaza puerto de sol where masses of crowds gather at night. Very close to the Royal Palace of Madrid.
Breakfast is excellent with great mix of sweet and savouries and a huge variety of both. Beds are very comfortable and rooms are fairly spacious. There is a lif...
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Susan W said...
Superb Location!
Travelled on 12/2024
The hotel is in a fabulous location! And the street is pedestrian only after a certain time in the afternoon, I couldnt have been happier with the location. They dont have parking but have an agreement with the big parking garage that is literally under the block the hotel is on. We had a double bed room on the street side. The bed was more like an American king size, and while comfortable enough, it wasnt especia...
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barborak659 said...
Nice cozy hotel in good place
Travelled on 12/2024
Nice hotel, very kind and nice staff. Very nice and cozy rooms. We were satisfied with the accommodation and services.
Hotel is located near metro station. There are many good restaurants, cafes and shops around.
Breakfast was average, but nothing special....
Jair Vivel P said...
Bad experience level of room comfort
Travelled on 12/2024
The hotel is very well located. The rooms are very clean.
I booked because among the services they have they say that there is AIR CONDITIONING and HEATING. Well, when I spent the first night there, the "air conditioning" that they say they have did not work, I woke up all sweaty. When I went down to reception to say that it did not work, they told me that they do not have air conditioning, that it is only a temper...
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