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Reviews
Tripadvisor Traveller RatingBased on 2655 Reviews
Traveller ReviewsRanked #24 of 559 hotels in Madrid
Traveller Rating
Excellent
1866
Very Good
608
Average
119
Poor
39
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Dan R said...
Location, location, location!
Travelled on 01/2026
A great hotel in an unbeatable location, with helpful and professional staff, a delicious breakfast, and very comfortable rooms. Definitely my new go-to in Madrid. Particularly enjoyed the convenient access to Madrid's beautiful Parque del Retiro....
martha S said...
Great experience, excellent location
Travelled on 01/2026
We had a wonderful stay at the hotel. The location is excellent, making it very convenient to explore the area. The service was outstanding. The staff were friendly, professional, and always willing to help, which made us feel very welcome....
pdixon2026 said...
Make your reservations!
Travelled on 01/2026
Would recommend as a place to relax and enjoy walking to many incredible places to see what Madrid has to offer!...
Joeyxbeast3 said...
Best Trip Ever.
Travelled on 11/2025
I came here to stay for Miami Dolphins vs Washington Commanders. I really enjoyed my stay. It was so good I left the entire staff chocolates thanking them for such a wonderful time. I paid the extra $150 euros for the buffet breakfast and it was worth it. Food delicious. Rooms were kept clean and maintained at a very high standard. If the NFL comes back to Madrid I definitely will be back. Loved it....
Riza B said...
highly recommend
Travelled on 01/2026
Hotel is in and excellent location lots of nearby restaurants . It is walking distance from the museums and other tourist attraction The rooms are very clean The breakfast was amazing The staff was all very pleasant and helpful . I highly recommend this hotel...