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Reviews
Tripadvisor Traveller RatingBased on 2681 Reviews
Traveller ReviewsRanked #27 of 563 hotels in Madrid
Traveller Rating
Excellent
1889
Very Good
610
Average
119
Poor
40
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jarsova said...
Perfect location
Travelled on 03/2026
Perfect location, not very good hotel - poor cleaning, awful beds and awful bed linen. The breakfast was good....
Lila S said...
Great Stay in Madrid
Travelled on 02/2026
We were greeted wonderfully. The rooms are larger for Madrid. Spotless and bathroom a good size. Breakfast was amazing. Great assortment and they offered to prepare us eggs however we wished. Staff is really on their game at this property. Location is not were I typically frequent so lots of walking or taxis for me - plus I prefer a hotel bar for a nightcap. Great Hotel overall though....
davidwaters2026 said...
Great location
Travelled on 03/2026
Good room, nice staff, and a fantastic location to visit all the best museums. The restaurant next door was also very convenient....
patricia_hemerly said...
Brazil em Madrid
Travelled on 03/2026
I loved the hotel. Rooms are comfortable and it is close to everything. The staff, Nico, Cris and Fatima are just incredible and helped us all the time. They made us have a wonderful experience....