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Reviews
Tripadvisor Traveller RatingBased on 2646 Reviews
Traveller ReviewsRanked #28 of 556 hotels in Madrid
Traveller Rating
Excellent
1860
Very Good
607
Average
119
Poor
39
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Riza B said...
highly recommend
Travelled on 01/2026
Hotel is in and excellent location lots of nearby restaurants . It is walking distance from the museums and other tourist attraction The rooms are very clean The breakfast was amazing The staff was all very pleasant and helpful . I highly recommend this hotel...
Jessica K said...
Very happy
Travelled on 01/2026
The service was excellent with very friendly staff who helped us at all times! Virginia Miriam was amazing at accommodating our needs and was so friendly and kind....
calinunez said...
Perfect overall!
Travelled on 01/2026
It is near the 24hr express lane that connects the Airport with Cibeles Plaza for just 5. Very well situated where you can take multiple busses to different locations and have some metro stations near. Totally worth every penny! ...
Aixa B said...
One of the best hotel experiences ive has in europe
Travelled on 01/2026
Excellent service, very amicable and desire to serve the customer for the best experience. Mery, Virginia, and Andrea were specifically sweet and recognized us every morning asking how our previous day had gone. Super spacious room for 5 (difficult to find in Madrid). Excellent breakfast with a lot of variety and all food very fresh. Quiet atmosphere, super well located within the city (one square from El Prado museu...
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Cristobal C said...
Second time and will come back!
Travelled on 12/2025
Clean, confortable, perfect location, excellent breakfast and superior service. Virginia, Miriam, and all the staff were great....