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Reviews
Tripadvisor Traveller RatingBased on 1557 Reviews
Traveller ReviewsRanked #110 of 535 hotels in Madrid
Traveller Rating
Excellent
736
Very Good
569
Average
160
Poor
63
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
omerperry said...
Location and staff are superb, but that's it.
Travelled on 03/2025
For couples who'd like a base point to go out to day trips outside and get back at night, this hotel would serve nicely. Not much more at all.
The hotel is marked 4 stars in Madrid, which I don't understand how and by what criteria.
Our room was tiny with queen-size bed, not a place on the ground to put our trolleys. Our room faced the inner yard, and had no air. The table has an electric kettle with a few, not appea...
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V1365CL said...
Beautiful Madrid
Travelled on 01/2025
The hotel needs a thorough refurbishment. Definitely not 4 stars. Breakfast is adequate, but better display practises are required. Bedroom small as bed too close to walldrobe. Restroom washbasin is too high.
Location is superb, close to all the main attractions, restaurants & shops. ...
Alison S said...
Could be some faulty electrical issues
Travelled on 01/2025
It has an amazing view and location. However, there were black stains above the hallway lights indicating what appears to be small electrical fires. I would be very hesitant to stay until this is fixed. The views were amazing though but the rooms were worn....
cinderellatheultimat said...
Good location hotel in Madrid
Travelled on 12/2024
Excellent location, close to many cultural sites, restaurants, bakery, souvenir shops, grocery, and money exchange. Plaza Mayor and El Mercado de San Miguel are just across the street. Puerta del Sol, Almudena Cathedral, El Vecino Curioso, San Gines, Royal Palace, Royal Theater, Plaza Espana, Temple of Debod and Galeria Canalejas are within short distance. Retiro park and Puerta Alcala are about 20 - 30 min walk. Sta...
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Kartik I said...
A Nice Stay
Travelled on 11/2024
Decent service and room conditions. Only drawback being the communication service with the reception staff. Another setback was the breakfast area, too time packed. We were really rushing to finish on time. Wouldn't recommend if you're travelling in a group but for a quick night's stay with family, this is the place to be....