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Reviews
Tripadvisor Traveller RatingBased on 1590 Reviews
Traveller ReviewsRanked #108 of 555 hotels in Madrid
Traveller Rating
Excellent
761
Very Good
572
Average
162
Poor
65
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
seilab2016 said...
Renovations inside have destroyed the charismatic building
Travelled on 12/2025
Location is great. But hotel decor and modern style is awful! And doesnt match the stylish old looking facade or the style of the neighborhood. They do renovations in hotel and buildings all across Spain by destroying all the inside beautiful architecture and charismatic style and replacing it with IKEA vain, modern decoration that is cold uninviting and ugly. It is a pity!! New rich and youngish taste that I wont ...
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stephenwC576XB said...
Good location. Clean and tidy. Not 4 star
Travelled on 10/2025
Clean and tidy and good location.. a little bit clinical and lacks atmosphere.. breakfast was good, but did not use for dining at other times. Bar hardly used by guest but understandable when nobody serving behind bar. If you wanted service you had to talk to reception where they seemed a bit reluctant to serve after 11..
Not 4 star...
Caroline F said...
Dont spend your money here
Travelled on 09/2025
Although the location is great I dont recommend spending your money on this hotel. We had two stays in the past week. Our first room shower drain didnt drain. It smelled like a previous smoking room that was covered up by a horrible air freshener. Our second room air conditioning didnt work. There is little sound proofing, and its next to a busy street and plaza, and the hotel doors slam shut rather than a soft c...
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Lynsey T said...
Highly recommend. Top location
Travelled on 08/2025
Fantastic location. Clean and friendly city centre hotel.
A hop skip and jump from mercado san Miguel and Plaza Mayor.
Its right in the hub!
The staff were very friendly and nothing was too much trouble.
The room was small, but bright, and quirky decor.
The bathroom was well appointed. Good shower pressure, with shower gel, shampoo and conditioner provided.
Breakfast was fantastic with something for everyone...
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Camper27934 said...
Always a pleasure to stay at Petit Plaza️
Travelled on 07/2025
The Accomodations @ Petit Plaza As Always ️and the service, friendliness and cleanness is superb. Bea, Cindy & Iri.. Kind and welcoming ️Always a pleasure to arrive in Madrid & Stay here.
Thank You for the Welcome platter of fruits & The Room with the view to the Action ️.
The bedroom, bed, shower and closet space was a Plus .
Thank you for a Marvelous stay.
Sincerely,
Armando and Beatriz Santelices
10341 ...
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