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Reviews
Tripadvisor Traveller RatingBased on 2154 Reviews
Traveller ReviewsRanked #97 of 532 hotels in Madrid
Traveller Rating
Excellent
1081
Very Good
714
Average
220
Poor
83
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Teena2010 said...
An absolute Gem!!
Travelled on 12/2024
We went to visit the Christmas market in the Mayors Plaza and the hotel was in the best place possible. In a fabulous little area of quaint streets and shops but a stones throw away from the larger more modern side of the city. A short walk to the hop on hop off bus stop which made seeing the city very easy.
The staff were great - really helpful and friendly. Offering advice on buses and transport and looking aft...
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Just returned from a one night stay at this lovely hotel.
Check in was quick and efficient and all the staff were so friendly and helpful.
The location is amazing and we was just a few steps from the Christmas market.
Our room was clean comfortable and just perfect after a day of shopping.
Breakfast was very nice with good selection.
Would definitely return...
Amelia W said...
Amazing location
Travelled on 11/2024
The location is perfect for a city break as it is perfectly central to almost everything. The room needed some maintenance so not worth a premium price but it's a good base....
ricksP8735UK said...
Great location. Period.
Travelled on 10/2024
The location is fantastic! None better. The rooms are comfortable and quiet. The furniture is plastic chairs and a small table. The staff was very helpful and friendly. Breakfast is good. The four star rating does not reflect the condition of the hotel or its amenities. The reception area is cluttered with boxes and electrical equipment. Mattresses were stored in the hallways for most of the week we stayed. The c...
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