Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2316 Reviews
Traveller ReviewsRanked #86 of 563 hotels in Madrid
Traveller Rating
Excellent
1195
Very Good
742
Average
235
Poor
88
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Carl C said...
Well Done.
Travelled on 03/2026
Very friendly and cooperative....
dittehejberg said...
Perfect location
Travelled on 03/2026
Nice hotel placed perfectly between Plaza Mayor and Puerta del Sol. Very nice staff and amazing breakfast. The missing star is due to the loud rooms - we could hear everyone in the hall....
maxbeth said...
Wonderful hotel , Great Location!
Travelled on 03/2026
Love this hotel , the location is amazing walkable to everything. It's immaculate and the breakfast is very good . The staff are outstanding very helpful with directions and things to do . I booked the balcony room and it was perfect . I highly recommend this hotel ....
Sue F said...
IDEAL LOCATION
Travelled on 02/2026
This hotel is clean and comfortable. It is a brilliant location for seeing the sights of Madrid. The staff are very friendly and helpful. For breakfast there was a good selection. The only faults is the noise coming from outside on a Saturday night and there was a couple of days we were left no bottles of water in our room. I would recommend this hotel as a good place to stay as a tourist...
Lisa T said...
Excellent service
Travelled on 02/2026
We had a wonderful experience at the hotel. Staff and service were excellent. History and architecture of the building were incredible as well....