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Reviews
Tripadvisor Traveller RatingBased on 2660 Reviews
Traveller ReviewsRanked #38 of 555 hotels in Madrid
Traveller Rating
Excellent
1762
Very Good
712
Average
116
Poor
44
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
alanjE1885MX said...
Good hotel, great location.
Travelled on 10/2025
Good quality hotel in an excellent location, only 100m from Alonso Martinez metro. The neighbourhood is quite high end and bars and restaurants quite pricey, though you get the associated feeling of quality and safety. If you want cheap food and drink there is a 100 montaditos next door. If you want a leisurely stroll it is about a 20 minute walk to Gran Vía. Otherwise just use the metro. We were initially daunted ...
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Onemiamiman said...
My favorite hotel in Madrid.
Travelled on 10/2025
I've stayed in several hotels in Madrid, as I travel there often. This hotel offers outstanding service in all areas. The staff is friendly and respectful. The breakfast buffet has to be the one of the best I've ever had. I immediately changed hotels for family members to stay at this fantastic hotel. Thank you so very much....
Crispin H said...
2 x night, business trip
Travelled on 10/2025
Excellent room, clean Ley Sk and the food was delicious. The breakfast buffet was outstanding and very welcome. The staff are all very friendly. Overall a lovely hotel....
mya382025 said...
Room was okneeds some maintenance
Travelled on 09/2025
The hotel staff was great! The complaint is of the room. The wallpaper was peeling off, the sink head was moving, and the shower drain was not draining properly ...
JBAtrip said...
Great Stay at Petit Palace Santa Barbara
Travelled on 10/2025
Really enjoyed our 3 nights at Petit Palace. All the staff were really helpful particularly Marcos. Great location near Metro which is very handy. Lots of shops and restaurants nearby. We loved Colosso (Gelati), Natif (Coffee) and Villa Capri (Italian). All of these are with 100 meters of the hotel door. Safe location with people everywhere enjoying outdoor dining. Day trip to Segovia by train. Would stay here again ...
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