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Reviews
Tripadvisor Traveller RatingBased on 1945 Reviews
Traveller ReviewsRanked #39 of 512 hotels in Madrid
Traveller Rating
Excellent
1250
Very Good
542
Average
98
Poor
33
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Stephen K said...
Excellent stay at the Petit Palace Savoy Alfonso XII.
Travelled on 03/2024
We cannot really praise the Petit Palace Savoy Alfonso XII highly enough.
The Reception team were very attentive to all our requests and questions and went out of their way to help us, despite our 'rusty' Spanish. Or room was very comfortable and had all the amenities that we needed. Although our room faced the main road we were not bothered at all by any traffic noise during our stay.
Similar to other custome...
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dbcox2013 said...
Great place to stay in Madrid
Travelled on 03/2024
Excellent staff, very convenient location, great breakfast. Right across the street from the park. Close to the Prado and the free bus line. Atocha Train Station not too far away. We like that it wasn't right in the center of the center of Madrid with all that hustle and noise....
HRH921 said...
Great location, comfortable and easy
Travelled on 03/2024
The hotel is spacious, uncluttered, surprisingly modern decor given the classic exterior of the building, centrally located for easy access to parks, palace, museums, with a friendly staff and very nice breakfast spread. Also desks in every room (a pet peeve where there is no desk for working travelers)....
jmcf10 said...
Highly recommend
Travelled on 03/2024
Perfect hotel for our 3 nights stay in Madrid. The staff were very welcoming and accommodating. The breakfast was excellent with a large variety of options. The hotel
is in a good location opposite Parque Retiro; and the hotel is an easy walk from Atocha train station....
superrodris said...
Pet-friendly hotel with super friendly staff!
Travelled on 01/2024
I needed to stay in Madrid for 5 days with my dog (german shepherd), and it's a bit of a pain to find somewhere that accepts dogs that size, even well-behaved ones. This Petit Palace property is right by the Parque del Retiro door, very convenient and doesn't have any stairs in the entrance (unlike the Lealtad Plaza two blocks away). There's Parque del Retiro right across the street, and Museo del Prado, Museo Naval,...
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