Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2515 Reviews
Traveller ReviewsRanked #146 of 568 hotels in Madrid
Traveller Rating
Excellent
879
Very Good
1274
Average
259
Poor
66
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lucym1930 said...
A MUST TRY HOTEL....Great in every way
Travelled on 04/2026
Great hotel. Great location and lovely staff. Rooms were minimalist but had everything we needed.
Breakfast is available at 14euros each, but we just used the local cafes as a pastry & coffee is all I'd have in the morning and there's plenty cafes within minutes of the hotel.
Special mention to the lovely gentleman running the hotel cafeteria...didn't get his name but he always had a warm welcome and a smile for all...
Read more
Elizabeth S said...
A Hotel That Does Not Disappoint
Travelled on 03/2026
This hotel is perfectly located near all of the major attractions almost equidistant between the Prado and the Royal Castle. There are plenty of places to eat near the hotel. On check-in, we were given a card for Gusto's restaurant with gave us each a free glass of champagne. We had a room for three people and it was spacious, clean, and quiet. The bathroom was one of the best I have had in Europe. The breakfast...
Read more
Pamela C said...
The hotel was very clean and in a central position.. BUT!!
Travelled on 12/2025
We found the staff most unfriendly.. not a smile or any communication other than the gentleman on the front desk its like they have been told to avoid the patrons . The barman was the most miserable person ever and the prices 10 for 2 small wine glasses of beer really!!!!! He certainly had no idea how to make a Tinto de Verano.. plus he refused to serve drinks at 10.55 pm. When asking at the front desk we w...
Read more
Lanosia said...
Sad experience in the hotel
Travelled on 10/2025
Ok area which is easy to go with shoppings. Pick pocket in the hotel. Avoid it as much as you can. It is a shame that Madrid and Spain hotels become a hot bed for pick pockets....
bunnybumboo said...
Great stay
Travelled on 08/2025
Stayed here for 4 nights when visiting Madrid and had a great stay! Staff were really friendly and rooms were comfortable and clean. Tje air con in the room was great, though was frustrating that when getting our room cleaned, they had taken away the spare key for it so was very warm when we returned! The location is great, in between two metro stops (La Latina and Puerta De Toledo), but also walking distance into t...
Read more