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Flights Updated (pp)
Puerta America Madrid
Holidays to this hotel start from only
From only £ 242 pp
Tripadvisor Traveller Rating 
Based on 3374 Reviews
Based on 3374 ReviewsWhy pick First Choice
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Outdoor freshwater pool
- Restaurant
- Gym
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 3374 Reviews
Based on 3374 ReviewsTraveller Reviews Ranked #236 of 571 hotels in Madrid
Traveller Rating
Excellent
1534
Very Good
1119
Average
399
Poor
179
Terrible
143
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Kris H said...
Short 3 night break with family
Travelled on 06/2026
Great location, Very friendly staff..
Very clean and tidy hotel.....
semseminusa said...
Not a 5 starts hotel treatment not facilities
Travelled on 05/2026
No coffee or tea cattle in the rooms despite being 5 starts hotel
No water filling
Was negatively surprised not to accept 1 hour late check out despite being relatively empty and insisting on charging extra money !!!! Very bad from the management as the receptionist said they are not allowed to give late check out
Breakfast variety was ok but modest
Only positive thing was the concierge team who were super friendly...
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ashvin30 said...
The first & only hotel of the trip with the looks & feel of an exquisite property.
Travelled on 04/2026
Choosing hotels blindly over the internet is a tough job. There were no prior recommendations for this hotel & I spent hours on the internet looking for Madrid hotels. First it was that one, then another. Finally, it was Peurta because it fit our budget well.
When we arrived at the hotel at about 4pm, we were somewhat exhausted. Having left Marbella at 9, we had to take a train from Malaga/Antequera at 1pm. The wait...
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Gee R said...
Amazing stay!!
Travelled on 04/2026
I had a wonderful time in this hotel. The amenities was superb, super clean and modern facilities. Staff are friendly and considerate to all our request. Rooms are greatly designed and functional at the same time. Stunning view of the city from our room at night. Great to hang-out at the top bar/restaurant. We had to leave for a trip in Segovia so we have to miss our breakfast, instead Sergio and the staff made sure ...
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Giselle J said...
Thank you to Sergio
Travelled on 04/2026
Me and my husband stayed in this hotel for 4 nights. Loved the breakfast, lots of selection. The room is beautiful with stunning views from our window. Most of all I would like to say thank you to Sergio from the hospitality team for making sure that we wont missed our breakfast for our trip. Highly recommend. Will definitely come back....
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