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Reviews
Tripadvisor Traveller RatingBased on 1882 Reviews
Traveller ReviewsRanked #201 of 516 hotels in Madrid
Traveller Rating
Excellent
464
Very Good
795
Average
431
Poor
152
Terrible
40
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
92Norm said...
Poor maintenance
Travelled on 02/2024
Nice hotel, well situated near the train station. However, maintenance of room is less than adequate: bedside lamps not working, safe not working, hair dryer not working, key card not working, you hear everything in rooms next to yours....
lautra703101 said...
located close to Atocha station and very quiet
Travelled on 10/2023
5 min from Metro and Atocha main station, quiet area, training availability in group organized by hotel, breakfast buffet always full even at peak time, . menu for lunch/diner made by restaurant chef very good quality even if limited choice ...
Carl J said...
A good base to explore Madrid
Travelled on 09/2023
The location is convenient. It is a short walk from Atocha (as long as you take the right exit). The staff were very friendly and the food was very good.
Some minor issues with the room including dead batteries in the TV remote, the shower head being loose (but still usable) and the bedside bulb flickering intermittently - but all minor. One thing I would say is that the sound proofing is quite poor so you do tend t...
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pipstrello said...
Welcoming, clean, central
Travelled on 07/2023
We stayed for just one night and it was perfect. Checkin was friendly, the room was large and clean, and location is central to Atocha Station.
We didn't avail of any of the facilities, like restaurant, etc, so can't comment on those, but would recommend this hotel....
YG617 said...
Not a good choice - overpriced and mediocre at best
Travelled on 06/2023
This is the hotel you have to pay for your minibar supply in advance and take to your room. Clearly not a 4*, Coldwell to 3 star. Location 3 - opposite end of train station, rather mediocre neighborhood, facilities 2.5, old/ outdated rooms , old bathroom, small windows with dirty curtains, service 2.5, amenities and rest -1 mostly non existent .
What do you pay for a hostel like 3 star- clearly not the rates they ar...
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