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Reviews
Tripadvisor Traveller RatingBased on 1926 Reviews
Traveller ReviewsRanked #202 of 532 hotels in Madrid
Traveller Rating
Excellent
483
Very Good
811
Average
434
Poor
153
Terrible
45
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ema E said...
Thank you fot the everythng i felt very comofortable and happy for choosing this hote I felt secured and very satisfied.
Travelled on 10/2024
An exellenet experience, espesialy the services that the hotel offers..very convinient for someone firsy visited Madrid because the staff is very helpfull and provide as much as possible of what you are looking for..the surrounding also is exellent...
FarAway815268 said...
Good Hotel
Travelled on 09/2024
Its a good hotel, good location (near train station, park). Hotel is clean and the staff are very helpful....
Utkuaaa said...
Terrible
Travelled on 08/2024
Our flight was early. Breakfast start 7:00, we want to get breakfast at 06:50 with our 7 years old child. They say NO. They didnt give anything like bread, drink etc.before 7am. ...
almofarina said...
A week at thw Rafaelhotels Atocha
Travelled on 07/2024
The hotel offered excellent services from the cleanness of the room to the quality of breakfast and dinner....
ieimkr0ucn said...
Waste of money and bad location
Travelled on 06/2024
Found a used razor blade in the bathroom which is not mine. AC made loud noise all night. Rattling sound. Room is way too small for 3 people which I paid extra money for it. Not close to train station. I am not a bird. It cannot be 5 min from station as it was described. Takes at least 15-20 min with luggage including coming down the stairs. For the money I paid it was the worst. Not worth the money at all ...