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Reviews
Tripadvisor Traveller RatingBased on 1598 Reviews
Traveller ReviewsRanked #85 of 555 hotels in Madrid
Traveller Rating
Excellent
914
Very Good
541
Average
108
Poor
22
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Chels_Maree88 said...
Excellent location, good size rooms, and comfy beds
Travelled on 03/2025
My husband and I stayed here twice during our honeymoon trip to Spain. First, March 19-23, the room with the green blanket. Then we went to Granada for 2 nights. The hotel kept our big suitcases in a locked room behind their desk. Upon our return we were in a slightly better room for March 25-29.
You can't beat the Las Letras location. We took a few taxis in the rain but otherwise walked nearly everywhere in Madrid....
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320marybethc said...
Great location with unfortunate building construction next to our hotel.Great location with construction next door
Travelled on 11/2025
We arrived and were greeted by a very lovely hospitable staff. No complaints. However, there is construction next-door, which you will see pictures. We were originally on the fourth floor with a better view of the square and then we were demoted to the second floor with a view of the building being worked on and a little piece of the square.. The location of this hotel is perfect. Unfortunately, theres renovations ...
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Irina K said...
Perfect location.
Travelled on 10/2025
Room Mate Alicia is the perfect location for people who enjoy walking everywhere. We were able to see all the major sites of Madrid within easy walking distance. The area felt safe and there are countless restaurants nearby.
Our room was very clean, comfortable and quiet and the front desk staff were always helpful and pleasant. The shower was very good with good water pressure and plenty of hot water.
I wouldn't hes...
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376geraldinek said...
Small boutique hotel
Travelled on 08/2025
Friendly helpful staff, we received a warm welcome, and the receptionist gave us lots of tips, how to get around! The room was a corner room was quite small but met our needs for a long weekend. Lots of storage space for luggage clothes, toilet and shower were small. The beds and pillows were so comfortable!!! The room was spotless clean, small mini bar. Good air-conditioning. We got the breakfast one morning, good ...
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ed l said...
Location, Location, Location with Great Service. I loved my stay!
Travelled on 07/2025
I spent a hot July week in a terrace suite on the 4th floor of Room Mate Alicia Hotel in Madrid. This prime location on Plaza Santa Ana should command a higher rate premium for a 3+ Star property, but rates were reasonable and competitive during my stay.
Alicias bright, modern atmosphere matches its unique exterior edifice that was once the subject of a local architecture contest. The owners and staff seem to take ...
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