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Flights Updated (pp)
Santos Agumar Atocha
Holidays to this hotel start from only
From only £ 268 pp
Tripadvisor Traveller Rating 
Based on 1704 Reviews
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Bar
- 24-hour reception
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 1704 Reviews
Based on 1704 ReviewsTraveller Reviews Ranked #255 of 559 hotels in Madrid
Traveller Rating
Excellent
333
Very Good
730
Average
430
Poor
140
Terrible
71
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
muttibey said...
Disappointment
Travelled on 02/2026
Rooms are super old and dusty. A facelift and/ or renovation is needed . Telephone reception is terrible anywhere in the hotel. WiFi is also very poor. It comes and goes. Anyway not a good experience this time....
Lee C said...
Shocking - THEFT from Room - do not stay at this hotel.
Travelled on 12/2025
Shocking - do not stay at this hotel.
I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel].
When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the pol...
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ANTONINO GIOVAN... S said...
A good experience
Travelled on 08/2025
Personnel were very kind, the room was beatiful and clean. I think it would be appreciated if you would pay more attention to menu planning. More variety, please! And a personal regret: why orange juice is absent from the menu of lunch or dinner? It isn't Dom Perignon, isn't it? Anyway, I had a good experience....
prisoncrow said...
Nice Hotel
Travelled on 05/2025
Stayed for 1 night while in transit to Granada. The hotel is about 650m away from Atocha Bus Station. There are many eateries less than 1 KM sway from the hotel. Room amenities worked well. Spacious bathroom. Smooth check-in process. Overall, I had a pleasant experience....
RK960 said...
Poor sound insulation from busy road outside - generally disappointing
Travelled on 05/2025
This hotel is situated on a busy road leading to and from Atocha rail station. You would expect a four star hotel to have decent sound insulation, but my first floor room was noisy, with buses, lorries, cars and motorbikes roaring past, all night. By way of comparison, Ive since stayed in another hotel on an equally busy main road and the traffic noise was well reduced, so it can be done.
The room itself was curiou...
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