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Reviews
Tripadvisor Traveller RatingBased on 427 Reviews
Traveller ReviewsRanked #117 of 512 hotels in Madrid
Traveller Rating
Excellent
243
Very Good
128
Average
37
Poor
11
Terrible
8
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Samuel G said...
Totaly recomendable.
Travelled on 12/2023
Excelent hotel, we just stayed for 1 night, but the atenttion at frontdesk was very good when we arrived, so chek in process was easy and fast. The room was big enough and it was clean. The personal in the breakfast and in the frontdesk were very kind....
suvi2015 said...
Great place for a layover!
Travelled on 12/2023
The hotel is very close to the airport, what is great. All the staff was very nice, I felt immediately welcomed. I had a great room service, with some food and wine. And the room was nice, as announced....
Paradise66680894603 said...
Wonderful Madrid visit
Travelled on 09/2023
Wonderful place to stay. 5 minutes from metro station and 25 minutes takes you to the heart of Madrid. Reception staff are very friendly and extremely helpful. The rooms are clean, relatively spacious and breakfast was appropriate.
On arrival at the airport we contacted the hotel, as advised, and an Uber was sent to collect us. One was also supplied to take us back to the airport.
On our first night we noted a probl...
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vicireland said...
Great Hotel, friendly staff, not the best location.
Travelled on 08/2023
Hotel is on a main road. From the outside we were bit put off. Inside is stunning decor, clean and nice and cool. Staff very helpful. Food was okay! Location is not the best, not near anything special. A few bars around and a Burger King. Metro is a 5 minute walk. Pool was smaller than expected, not enough sun beds! Only about 12 if that! Room was amazing, massive bed and soo comfy. Bathroom was stunning and came wi...
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eatik_noc said...
Warm welcoming and beyond what I expected
Travelled on 08/2023
The hotel is easy to access from the airport. The hotel Offers free pick ups and drop offs to hotel.. Just check with reception. Nicely air conditioned through out as its been very hotel the staff are wonderful and friendly. Beds are firm but comfortable. No aching back when departing is always a good sign.
Raquel, Elaina and the young man in the bar where stand outs when it came to staff excellence. They went beyond...
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