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Flights Updated (pp)
Sercotel Gran Hotel Conde Duque
Holidays to this hotel start from only
From only £ 182 pp
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Tripadvisor Traveller Rating 
Based on 1434 Reviews
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Central location
- Close to a metro station
- Old-fashioned style
Location Information
- 150m to a metro stop
- 800m to Gran Via
- 900m to Plaza de Espana
Getting to the hotel
- 30 minutes from MADRID-BARAJAS AIRPORT (by Taxi)
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 1434 Reviews
Based on 1434 ReviewsTraveller Reviews Ranked #193 of 568 hotels in Madrid
Traveller Rating
Excellent
591
Very Good
547
Average
197
Poor
61
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
villarenta said...
Quality hotel in a good location. 30 from the airport
Travelled on 04/2026
Location is excellent, just a few minutes walk from San Bernardo metro station and an easy stroll to the highlights of Madrid. Some of the more negative reviews mentioned that some reception staff could be on the surly side and think we met her. Just could have been a bit more welcoming. Hotel room was on the smallish side but fine for a couple of nights when out most of the day. Bathroom and shower was better than...
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InspectorBurak said...
Opportunist
Travelled on 03/2026
I stayed at the same hotel group's hotel in Bilbao. Despite having no problems under the same conditions (as I had asked them before), this hotel in Madrid told us that we couldn't stay in the room we had chosen with my young daughter, that they couldn't provide a baby cot, and that we were obligated to change rooms and would have to pay extra. After traveling with our luggage and young child, we faced a very difficu...
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daisy191919 said...
Needs improvement. Not a friendly atmosphere
Travelled on 11/2025
We stayed here for three nights. When we checked in, I sat on the bed and fell off because there was a broken leg on the bed. My husband fixed it so we wouldnt have to switch rooms.
The hotel is very clean, has a restaurant with smaller meals, and a bar that is reasonably priced.
We were with a tour group and booked an extra night. I emailed the hotel beforehand and was told via writing, we wouldnt have to switc...
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Margaret B said...
Never again
Travelled on 09/2025
Although I , with my daughter , had previously stayed there and enjoyed the experience this time was far from a success. The staff in the dining room and in the bedroom area were pleasant and helpful. Not so the reception staff. This was especially evident when I has robbed of my handbag by a group of 5 young men while sitting in the charming small lounge area. Two of these men caused a diversion by banging repe...
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colinbV4129XK said...
Not disappointed
Travelled on 10/2025
The Hotel was clean and quite with very little road noise outside.
The Hotel is in a nice location and very near the Metro.
Well I read some of the reviews on this Hotel, Well I must have stopped in another Hotel I found this Hotel Well up to Parr simply excellent...
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