Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1112 Reviews
Traveller ReviewsRanked #228 of 532 hotels in Madrid
Traveller Rating
Excellent
375
Very Good
443
Average
164
Poor
71
Terrible
59
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
AhmedGTI said...
good place to stay at Madrid
Travelled on 11/2024
the hotel is good but the rooms are poor, it should be renovated and should have more facilities, the breakfast is good with some fresh juices but not alot of halal items.
the brunches and snacks were good during the coffee break in the meeting, and there is a bus station 200 Meters that you can use to go to the center of the ity...
steingadnerin said...
Completely overpriced hotel
Travelled on 10/2024
Completely over prized mediocre hotel. The rooms are old, spartanic and worn out. There is no complimentary water, coffee or tea. The bedding is very uncomfortable.
Plus: the hotel staff is very friendly and the hotel is close to the airport .
...
Cor D said...
We had a great stay in Silken Puerta Madrid
Travelled on 05/2024
Very nice hotel. Super clean, friendly and helpful staff, nice breakfast, great beds. The only downside is it's a 20 minutes walk from the nearest metro station (which can be a bit far after strolling through the city the whole day). Public transport to and from the airport by bus is subject to improvement. Overall 4/5....
JustinPetersen said...
More of a stopover and less of a stay place!
Travelled on 05/2024
I went here for a vacation and it has some good things going for it, it's so close to the airport, about a 5 minute Uber, luckily I had a friend pick me up from Madrid airport and we were there in minutes.
Check-in was very quick and the hotel although big is easy to get around, the elevators have glass so you can look into the lobby which is a great touch, although the curved glass at night screws with your percept...
Read more
298meilinl said...
Visit Madrid
Travelled on 11/2023
Average hotel. My room has a kettle but no tissues. Breakfast is boring as it is the same thing with daily oily friend egg and melon that needs further cut as some portion are simply impossible to eat. Room is average - probably it is a stop for most tour buses to come. Chambermaids are too busy and refuse to offer help when I asked for a plastic spoon. The public bus 146 takes visitors to Callao, Retiro Park and Ci...
Read more