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SmartRental Collection Gran Via Centric
Holidays to this hotel start from only
From only £ 702 pp
Tripadvisor Traveller Rating 
Based on 229 Reviews
Based on 229 ReviewsWhy pick First Choice
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Overview
Hotel Overview
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Hotel Features
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Overview
Official Rating:
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Further Reading
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Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 229 Reviews
Based on 229 Reviews
Traveller Reviews Ranked #33 of 1,174 Specialty lodging in Madrid
Traveller Rating
Excellent
173
Very Good
23
Average
7
Poor
13
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Wijdan A said...
Nice stay
Travelled on 01/2026
Amazing location in gran via
Service is good, the hotel team are amazing they were welcoming and took care of us...
DeeTeck said...
Right in the heart of the city. Carrefour 2 mins walk. Metro right there. Awesome location.
Travelled on 01/2026
First u was given a room on 8th floor which was in such a poor condition.lock of the room broken. I refused to check-in there then alternate was given on the 4th floor, which was nice. Over all a good stay. More hygiene required. Breakfast at EL.LA was the cherry on the cream. Amazing spread...
Irakli M said...
Great location, good service, everyone is happy to help.
Travelled on 12/2025
Amazing location everything is happening near this place, recommend to everyone, couples families with kids! Also go to steakburger near this apparthotel great food!...
Bea P said...
Fantastic stay in Madrid outstanding staff & perfect location
Travelled on 12/2025
Fantastic stay in Madrid outstanding staff & perfect location
I had a wonderful stay at Smartrental Collection CENTRIC in Madrid and was very satisfied with everything. The staff were exceptionalwarm, professional, and always helpful. A special thank you to Vanessa Montenegro (Front Office Manager) for her kindness and attention to detail, and to the rest of the team for making us feel so welcome.
The location is ...
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271nadat said...
Horrible stay smells like poop
Travelled on 12/2025
We are currently staying at this hotel and it is honestly the worst experience weve ever had. The room smells absolutely foullike sewage. They told us the pipes broke and basically left us to deal with it. We cant even sleep because the whole room reeks of poop.
The towels are disgusting. Only one face towel, and the rest look so old, stained, and worn out that we wouldnt even use them at home. Its honestly s...
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