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Reviews
Tripadvisor Traveller RatingBased on 388 Reviews
Traveller ReviewsRanked #1 of 9 hotels in Alcobendas
Traveller Rating
Excellent
187
Very Good
154
Average
32
Poor
3
Terrible
12
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Sally H said...
Functional Hotel, Great Staff
Travelled on 03/2026
The hotel is functional but does a decent job for the money. We chose the hotel due to its proximity to the Jarama Race circuit. Staff on reception and in the restaurant were all really friendly and helpful. Rooms were as expected, standard size, fairly basic, but pleasant enough. The pillows were on the hard side, there is no hot drink making facility, though there is a mini-fridge. Just 5 clothes hangers!! Our room...
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Andrew M said...
Well priced lovely hotel.
Travelled on 04/2025
Really nice hotel and great friendly staff. Good food and close to shops and restaurants.
10 minute walk takes you to a leisure complex with loads off restaurants and 10 pin bowling. Madrid center is only around 10 min in a taxi. Also lots of authentic Spanish restaurants close by....
EdinburghSky said...
Not for sightseeing tourists
Travelled on 05/2024
Important to know - this hotel is for business travellers.
We booked through an agent who, having read the promotional material, assumed that it would be suitable for holiday travellers wishing to see Madrid.
Wrong!
I cannot fault the hotel for service. food and comfort, although it is rather soulless and our room had one non-opening window looking at the opposite wall 3M away.
However, it is situated in a busines...
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G1926OKgeorgiah said...
Stolen Item and rude staff
Travelled on 10/2021
On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldnt locate...
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fly4fun2 said...
Great business hotel
Travelled on 02/2020
The hotel my company normally books was full the night I needed so I ended up here. Despite the not so glamorous exterior, reception was satisfactory. The corridors coming out of the lift were many, but I found my room easy enough.
I surprised how spacious the room was, spartan but spacious. Huge bed. Nice cupboard with safe and a very decent bathroom. Good toiletries and surprising to see a razor and shaving cream...
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