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Reviews
Tripadvisor Traveller RatingBased on 1062 Reviews
Traveller ReviewsRanked #204 of 559 hotels in Madrid
Traveller Rating
Excellent
310
Very Good
495
Average
180
Poor
47
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ibrahim S said...
Great
Travelled on 01/2026
It was amazing
The location, the customer service are wonderful...
Annabella P said...
Very nice hotel
Travelled on 12/2025
We had a very good experience especially because we have the plaza del sol near us and a very good location in Madrid
There are two beds that are together but one night I nearly roled in the middle of the two beds except that everything is amazing...
mggm100 said...
Location, location, location
Travelled on 10/2025
You couldn't ask for a more convenient location. We were able to walk to most of what we wanted to see. The included breakfasts were ample. And we loved the outdoor restaurants just out the hotel door....
GABRIEL E B said...
Outstanding hotel location
Travelled on 11/2025
Excellent location nearby Prado museum, hop on hop off bus, plaza mayor and puerta del sol and shopping stores in the city, clean room and kind personel service....
Jayne A said...
Great hotel fantastic location
Travelled on 11/2025
Staying in this hotel is such a great location very welcoming staff able to checkin on arrival which was earlier than we should have. 2 lifts making rooms assessable breakfast was great good choices and plenty of tables. Our room was in the centre of the hotel so very quiet only noise was from other clients. One improvement could be towels they were very thin but overall a great experience thank you....