Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1051 Reviews
Traveller ReviewsRanked #219 of 555 hotels in Madrid
Traveller Rating
Excellent
303
Very Good
491
Average
180
Poor
47
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
GABRIEL E B said...
Outstanding hotel location
Travelled on 11/2025
Excellent location nearby Prado museum, hop on hop off bus, plaza mayor and puerta del sol and shopping stores in the city, clean room and kind personel service....
Jayne A said...
Great hotel fantastic location
Travelled on 11/2025
Staying in this hotel is such a great location very welcoming staff able to checkin on arrival which was earlier than we should have. 2 lifts making rooms assessable breakfast was great good choices and plenty of tables. Our room was in the centre of the hotel so very quiet only noise was from other clients. One improvement could be towels they were very thin but overall a great experience thank you....
Augusto C said...
Great stay, great location
Travelled on 11/2025
Great location next to restaurants, bars, shopping and walking distance to many attractions. Accommodations were clean and neat. Personnel at reception are very helpful...
Resort50313939817 said...
Be aware
Travelled on 07/2025
Disappointing. Watch for your belongings. If you got your bag stolen dont bother asking for help hotel staff - no one saw anything, you wont get any surveillance footage and they wont be notifying the police....
Ed S said...
Nice final stop in Madrid
Travelled on 06/2025
Very good locations in Central Madrid. We needed a triple room and not all hotels offered that. Helpful staff.
Room was clean. Nothing fancy, but easy access to cafes, monuments, and shopping....