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Reviews
Tripadvisor Traveller RatingBased on 1075 Reviews
Traveller ReviewsRanked #204 of 571 hotels in Madrid
Traveller Rating
Excellent
317
Very Good
498
Average
181
Poor
48
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Patricia K said...
Terrific location
Travelled on 06/2026
Great location at center of Madrid. Very clean, excellent staff, good breakfast....
ll351 said...
Central Location with Severe Noise Issues, Terrible for Light Sleepers.
Travelled on 05/2026
The location is excellent because it is right in the middle of the tourist attraction. However, we travelled as a family of 4 and were assigned to a room with 4 single beds with a balcony. It sounded great but the room was facing the restaurants down below. Even we are on the 3/F, the noise from late evening to 5 am made it hard for us to sleep. The worst part is, even after midnight to 5 am, noises still travelin...
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dalallc said...
Vores første besøg til Madrid
Travelled on 05/2026
I had a pleasant stay at this hotel overall. The hotel itself was very nice, clean, and well-maintained, and the staff were extremely friendly and helpful throughout my stay.
However, there were a few things that could be improved. The bed was quite hard, which made it a bit uncomfortable to sleep. Also, there were no power outlets near the bed, so we had to look around the room to find somewhere to charge our phone...
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kelas2014 said...
AC did not work
Travelled on 04/2026
The hotel is pretty rundown and desperately needs an update. The biggest issue for us was the AC does not work, and it was uncomfortably hot at night and difficult to fall asleep. Will not recommend....
Roving280165 said...
City Break
Travelled on 03/2026
Excellent location. Really friendly and helpful reception staff. Rooms were very clean....