Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1862 Reviews
Traveller ReviewsRanked #113 of 559 hotels in Madrid
Traveller Rating
Excellent
820
Very Good
593
Average
276
Poor
94
Terrible
79
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jaimeg861 said...
The worst Vincci hotel ever seen by far
Travelled on 01/2026
Not by far a 4 star hotel. Poor maintenance, the entrance and the bath lights in our room seemed more an hospital than a 4* hotel. They charged without communicating nothing to us an extra amount not having consumed nothing from the mini bar. Reception hall not by far 4* star hotel, very small, crowded no seats available. The reception team did not advice that there was more space in the 1st floor, we could not find ...
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Exline said...
Refreshingly Excellent Consistency
Travelled on 01/2026
this is the most consistent (ly good) hotel I have ever known. For the past 21 years of traveling to Madrid on business, this is the preferred choice. The front desk staff have been exceptional every visit. The rooms are perfectly laid out, comfortable, and very clean. The location is perfect for accessing the Airport and all points in Madrid. Either by walking or the Metro one can easily reach Sol, Plaza Mayor, Sala...
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BraulioPeramo said...
Amazing restaurant in Goya
Travelled on 12/2025
Cozy atmosphere, attentive staff, and delicious dishes full of flavor. A perfect spot to relax, enjoy great food, and feel truly welcomed every time....
janewattenberg said...
Madrid solo
Travelled on 10/2025
Excellent neighborhood, cab stand right out the door, wonderful door man and reception staff very kind and helpful. Comfortable beds and largish rooms. Many cafes and restaurants nearby (RawCoco) (Treze) (Sala de Despiece). Good stay. Good long walk to Prado; in walking the city you really see and understand the grandeur of Madrid.
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zframpton said...
Nice location but...
Travelled on 10/2025
The room had little to no natural light. I got ill after eating at the restaurant and received a 'not our fault' response to my complaint. ...