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Reviews
Tripadvisor Traveller RatingBased on 2147 Reviews
Traveller ReviewsRanked #26 of 571 hotels in Madrid
Traveller Rating
Excellent
1718
Very Good
341
Average
49
Poor
21
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveler56579192293 said...
Amazing
Travelled on 06/2026
The rooftop bar restaurant is quite great good view chill vibes good food. The service by staff Ani was amazing and very hospitable....
susan n said...
The rooftop was a great place to relax and enjoy the company of friends!!
Travelled on 06/2026
Jesus, was a great server at the rooftop bar and lounge area. Served us with a smile and pure joy!! Jennifer was also fantastic and took great care serving a great pizza and drinks with a smile and enthusiasm!! We loved our experience with these wonderful friendly and accommodating staff!!...
jaimecQ9259XI said...
Outstanding Rooftop Experience and Exceptional Service
Travelled on 06/2026
⭐⭐⭐⭐⭐
I had an excellent experience at the restaurant on the 7th floor of Vincci The Mint in Madrid. The atmosphere was fantastic, with beautiful views of the city and a great ambiance to relax and enjoy a meal.
A special thank you to Jesus for his outstanding service. He was attentive, professional, and genuinely friendly throughout our visit. His recommendations were excellent, and he made us feel truly welcome. ...
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Escape04474154126 said...
Great service and ambiance
Travelled on 06/2026
Great experience with Jesus. Great guy, great service. If you go to the rooftop ask for him. We will definitely come back....
Sightsee783004 said...
Fantastic hotel, faultless
Travelled on 06/2026
My sister and I visited Madrid for three nights. We were greeted by the fantastic entrance to the lobby which has a wonderful mint smell (which is so popular they actually sell their fragrance). Check in was seamless, we were given an unexpected but much appreciated upgrade. The room was spotlessly clean (and we are fussy people!). The bathroom was immaculate, towels replaced daily, free tea, coffee and water bottles...
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