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Reviews
Tripadvisor Traveller RatingBased on 2195 Reviews
Traveller ReviewsRanked #112 of 532 hotels in Madrid
Traveller Rating
Excellent
1013
Very Good
797
Average
233
Poor
87
Terrible
65
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
eraymutlu84 said...
thanks for everything
Travelled on 10/2024
the hotel is centrally located and the view, especially from the terrace, was very good. His breakfast was delicious. the staff was friendly and helpful. i was satisfied with everything...
priyankavishnoi said...
Great service and location
Travelled on 09/2024
Amazing and very supportive staff, location is great, rooms are nice, clean and spacious. The staff helped me a lot with food delivery at my room and providing ice cubes every night for my injured ankle. Overall I had a great experience and stay !!...
suzierook said...
Clean and central hotel but roof terrace not always available
Travelled on 09/2024
Centrally located hotel but in quite a touristy area in the street with theatres. Hotel was clean and breakfast great but we were let down as were not able to use the roof terrace two nights in a row as the first night was closed due to weather (although it was sunny) and the second were told it was full even though there seemed chairs available. We werent aware space was limited so would have been good to have bee...
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O8109BHjays said...
Good to stay
Travelled on 09/2024
I arrived early on a morning flight and was able to check in early, which I appreciated. The elevator was small but quick, and the staff were friendly.
The room was relatively quiet from outside noise, but internal noise was an issue; I could hear sounds from neighboring rooms and the vacuum in the morning quite clearly. I felt a bit uneasy without a secure lock on the hotel door.
The Superior room was adequately s...
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Coastal157288 said...
Great hotel in perfect location
Travelled on 09/2024
Wonderful stylish hotel in great location. Very comfortable and clean. Beds were amazing. Loved the Rooftop bar with great cocktails. Reception was very friendly. Would definitely return....