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Reviews
Tripadvisor Traveller RatingBased on 2295 Reviews
Traveller ReviewsRanked #125 of 563 hotels in Madrid
Traveller Rating
Excellent
1078
Very Good
818
Average
237
Poor
93
Terrible
70
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Breanna I said...
Great Hospitality / Clean Room / Comfy Bed
Travelled on 03/2026
After being scammed out of an apartment, Vincci was the closest hotel to where we were dropped off, and we were so thankful we found it. The staff were incredibly kind and welcoming. They accepted my service dog without issue, helped us with our luggage, offered us a larger room, and even asked how my dog slept through the night, which was such a thoughtful touch. The room was clean, beds are comfortable, the water p...
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tuftcoy0c said...
Very heavy smell
Travelled on 03/2026
The room had a strong, unpleasant smell, similar to a damp basement or dump. The odor was also noticeable on the hotel staircase, which made the entire building feel poorly maintained.
There were also electrical issues in the room. When the bathroom light was turned on, the lights in the bedroom started blinking, which was very irritating. I reported this to the staff and was promised it would be fixed, but nothing ...
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hjammoul said...
Overall review
Travelled on 02/2026
Nice location,calm and quiet place,very nice staff,very clean environment,excellent sleep quality,overall,it is a very nice hotel,recommended!...
AhmedBadr74 said...
Very good hotel with great location
Travelled on 01/2026
The hotel was very good, the rooms the cleanliness, the staff, location is great. Enjoyed it very much. ...
833jurgenp said...
Just right for a short visit to Madrid!
Travelled on 01/2026
Good location, clean common areas and a big room and bathroom. Good enough for a short visit to Madrid. Nice breakfast spread, so make sure to add it to your rate....