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Reviews
Tripadvisor Traveller RatingBased on 521 Reviews
Traveller ReviewsRanked #264 of 555 hotels in Madrid
Traveller Rating
Excellent
145
Very Good
214
Average
107
Poor
30
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Suneth K said...
This is not a 4 star hotel. Rather like a hostel
Travelled on 08/2025
Rooms extremely noisy. Very small rooms, no space to walk around the bed even. Restaurant has limited choices and limited capacity. Lift was not working so I had to bring bags down three levels in a cramped stairwell...
Georgia B said...
Good location but really loud
Travelled on 04/2025
The location was great really close to the metro station.
One the first night there was loud banging noises and a high pitched squeak until around 5am. Im not too sure if this was due to the elevator as it was being fixed. The pillows were so uncomfortable and the room was very dusty. Apart from that the room was fine. We was woken up at 9am on a Sunday by the cleaners and told them we didnt need the room cleaning ...
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16kristianw said...
Just lovely
Travelled on 07/2024
Absolutely lovely hotel, we are there right now! Spotlessly clean, no noise whatsoever, I dont know where some of these reviews are coming from! it is very quiet, breakfast is just lovely, nothing is too much bother at all!
The Metro is literally five minutes walk away, reception are very friendly, one thing I would mention is that we had a burger in the restaurant, which was still pink and not very nice! I get th...
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Jonathan B said...
Fantastic hotel all-round but better soundproofing needed
Travelled on 08/2023
Overall a very pleasant stay! Breakfast was excellent with a wide range of choices of both food and drink, including snacks and hot drinks.
The rooms were spacious, comfy and cleaned to a very high standard as well which was great!
The only reason for the star reduction is that the walls are paper-thin which means that any & all sounds can be heard outside the room. We were woken up several times really early by ...
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93Yvonne said...
Madrid Spain
Travelled on 07/2023
Rooms are very clean, 24 hrs reception service. bathroom great space and hot water. Breakfast is good and Felipe was a great host. Bar service was excellent.. great location we was able to walk out to the Metro very quickly and do our own tour.very easy to do it.
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