Lopesan Costa Meloneras Resort

Unfortunately we only had two days to experience the hotel before being locked down due to corona virus and departed early We found the staff very helpful and friendly the hotel grounds are beautiful we 2ill return when normality resumes

We were moved here from the Villa Conde by the Lopesan management, and our opinion was that this Hotel didn't match the highs of that other place. This was in the middle of the lockdown process for Covid-19, so obviously the staff and management had a crisis to manage and, by and large, they did this as well as can be expected, so no complaints there. As a result of the crisis, the food offering tailed off as the hotel started to empty, and that is perfectly understandable. We absolutely would not question the quality of the service, food and so on, as they are probably very good in normal circumstances. They even gave us a packed lunch to take for our journey home, as we set off from the hotel at lunchtime - very good service. What marks the place down in our eyes is the accommodation. It's a bit older than the Villa Conde and seems to be arranged as a very large, monolithic edifice with endless corridors that are't that well lit. The rooms are 'older' than the Villa Conde (at least those we stayed in) and not as well appointed. It just felt to us like the kind of a prison cell block you would see in a TV drama, albeit more up-market and dressed in wood. Talking of TVs, the screen in our room didn't work and, looking at the Heath Robinson affair that was the connection of the aerial to the wall, we weren't surprised. Maybe we were spoiled by the Villa Conde; maybe it's just our preference or maybe it's because our arrival there was further into the Covid-19 crisis, but we would personally far prefer the Villa Conde. The 'campus' seems to be well-appointed, with several swimming pools, bars, mini-golf and the like, although we had to stay indoors, in our rooms, after only the most cursory walk around it. The campus has several restaurants and buffets which probably offer themed dinners like the Villa Conde, although the Covid-19 crisis meant only two buffets were open (one on the last night) and the themes had been suspended.

We were attracted to this hotel for all the obvious reasons and were not disappointed . The hotel seemed very organised and well run from the moment we stepped off the bus . When we arrived, there was no known Covid19 cases on Gran Canaria .This rapidly changed and we were in lockdown for our last 2 days at this hotel . We were VERY impressed with the hotels response to rapidly changing events , They kept us very informed with notices placed at strategic locations about what was happening and the impact on how the hotel must operate in response to these circumstances . Waiting staff wore gloves and masks , hand sanitising points around the hotel , separation of tables and a host of closures of certain areas , guards and hotel staff discouraging movement etc etc . In summary there was clearly a good management team working very hard behind the scenes . On to the more mundane things ........ There was ( for a while anyway !! ) some great activities run by a professional and lovely staff member called Amy …... Yoga , Pilates , Tai Chi , Aqua bikes etc . These were all included . It was just a pity that we had to enquire about them - much better that we received the rota for the activities on check - in . Swimming pools - there are several - please have one that actually FEELS heated for the March weather !! Would we go back again ?? - YES most definitely !!